* Treats clients and patients with empathy and compassion
* Answer telephone calls quickly, efficiently, and in a professional manner using a multi-line system
* Warmly greet clients
* Prepare patient files
* Recieve and relay client correspondence and updates client financial records/
* Answers client's inquiries about basic animal care questions and routine procedures
* Admits patients and handles medical records accurately
* Prepares client invoices
* Handls payment transactions