Customer Service Representative

TWO MEN AND A TRUCK is growing! We have opportunities in our customer service department for enthusiastic, customer-focused individuals! You will use your strategic customer service skills and in-depth knowledge of company services to build relationships with our customers. This is a great role for those who are self-starting and enjoy a fast-paced work environment. What We Offer * Pay Estimate: $40,000 - $60,000 a year with higher potential. * Bonuses: Potential to earn monthly bonuses for performance. * Benefits: Medical, dental, and vision insurance. 401(k), PTO, and more! * Career advancement opportunities What You'll Do * Provide positive energy and top-notch customer service. * Act as the first point of contact for new and existing customers. * Generate business by calling current and past customers. * Input information into move software to provide accurate moving estimates. * Make recommendations according to customer's needs and TWO MEN AND A TRUCK best practices. * Obtain customer feedback through follow-up calls, both during and after moves; calmly and professionally handle customer concerns. * Prepare move-related paperwork and documents. What We're Looking For * Excellent customer service skills, sales, and problem-solving. * Professional attitude, exceptional communication, organization, and time management. * Familiar with Microsoft Office and the ability to learn new programs. * High school diploma or general education degree (GED) is required. * Willing to submit to a pre-employment background check and drug screen. * A minimum of one year of inside sales or customer service is required. Outside sales and/or TWO MEN AND A TRUCK or moving industry experience is preferred. This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK franchise located in Fort Wayne, Indiana. The employer at this location is Pride Moving, Inc.

Created: 2025-11-12