FT Evening Manager

Job Title: Evening Manager Success Factors Job Code: 1300479Department: GroceryReports To: Store ManagerPrimary Purpose:Responsible for retail store operations during the evening hours making decisions impacting store associates, merchandise quality and presentation and the level of service offered to our customers. Ensure conditions involving security, safety, and food safety are consistently maintained at the highest levels.Duties and Responsibilities:Assist the Store Manager and Assistant Store Manager with the day-to-day operations of the entire storeResponsible for hiring, training, and developing associatesManage performance through performance management, coaching, appraisal and disciplinary effortsMaintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast and easy customer serviceProvide leadership and motivation within the store to promote a culture reflective of Food Lion's Guiding Principles, Core Values, Vision and StrategyEnsure proper control of all store funds and company assetsObserve and correct all unsafe conditions that could cause associate or customer accidents Observe and ensure compliance with company guidelines, policies, standard practices, security, safety, and food safety standards Understand and use company tools such as; financial reports, average cost inventory system (ACIS), scheduling, productivity, ordering (CAO), and business information systems Support the achievement of store budgeted financial and operating results Maximize sales through excellent customer service and minimize shrink through proper utilization of Standard Practices to ensure that inventory and moneys are accounted for; provides coaching for associates to recognize and prevent lossesEnsure store conditions, customer service and satisfaction, product quality, freshness, availability, variety and execution of all policies and proceduresEnsure compliance with local, state and federal regulationsEnsure that staffing schedules across departments meet the business needsConstant interaction with associates; ensure associates understand Food Lion's expectations and have the tools and training to be successfulSuccessfully complete Computer Based Training (CBT), Training Packet and Training Aid coursesPerform all other duties and projects as assignedQualifications:High school graduate or equivalentDepartment Manager or equivalent experience requiredStrong understanding of store operations and total store merchandising techniquesExcellent interpersonal, customer service and communication skillsExcellent organizational skills and a demonstrated ability and willingness to learn multiple tasks and technical requirements of the jobGood judgment solving problems, making decisions, handling complaints, arbitrating disputes and resolving grievancesDesire and ability to lead and manage associates throughout multiple departmentsMust meet minimum age requirements to perform specific job functionsMust be able to meet the physical requirements of the position, with or without reasonable accommodationsMust be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a "Certified Food Safety Manager" or will be required to attend company provided training and have the ability to achieve accreditation within the first 90 days of employment; Accreditation must be maintained while employed in a position requiring accreditationPhysical Requirements:Ability to use computers and other communication systems required to perform job functionsAbility to use hand held computers for orders, mark downs, scan outs, and inventoryStand 100% of the time, frequently walking short distancesAbility to push or pull up to 2000 pounds using a pallet jack or floatPerform repetitive hand and arm motionsBend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and approximately 100 lbs. on occasionBe able to handle a variety of substances associated with cleaning and packaging materials, and household cleanersFrequent reaching and grasping at waist level: occasionally above shoulder or below waist level Meet established volume activity standards for the positionTolerate working in extreme hot/cold temperatures for up to 20 minutes at a timeHave sufficient visual ability to check invoices, dates, and other written documents

Created: 2025-11-12