Maintenance Technician
Tudor's Biscuit World - Nitro, VA
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ESSENTIAL JOB FUNCTIONS Essential duties may include but are not limited to the following: Perform preventative maintenance and repairs in 50-75 restaurants. (e.g., ice machine, water heaters, misting systems, etc.) Tailor preventative maintenance schedules of assigned systems to ensure safe, efficient, and effective operation of area restaurants; outline specific maintenance schedules on an individual restaurant basis in order to most effectively lower maintenance costs Educate managers and other restaurant employees on how to maintain and troubleshoot basic issues Follow up on facility maintenance practices and procedures and report any issues. Provide the Operations Team with brief recaps of what was accomplished during their visit Serve as liaison between restaurants and contractors on assigned systems/items when warranty issues arise. Provide field support and communication relating to the companys initiatives Assist with communication of contractor deficiencies on re-investment or repair projects Diagnose, troubleshoot, and repair commercial cooking kitchen equipment Communicate status updates for part order(s) and repairs with corporate office and store Complete service calls accurately and timely Audit truck stock to ensure required parts are stocked Perform intermediate-level equipment and accessory installations Survey safety devices and equipment on a regular basis Manage and retain proper equipment, parts inventory, and tools on service vehicle while keeping items in a safe condition for the respective level of service Request equipment, parts, and supplies for the purpose of maintaining inventory level and ensure that necessary tools are available to complete the necessary repair/installation Produce timely and detailed service reports to accurately reflect service call conditions Operate vehicles in a safe mannerTRAVEL REQUIREMENT Up to 75% required QUALIFICATIONS Clear and professional communication skills with the ability to converse with customers and all level management at various locations Ability to multi-task and balance many different projects at one time Ability to work independently and stay organized in a fast-paced environment Hands-on approach to all work and projects Problem-solving skills throughout complex projects Must have good penmanship, neat, and proficient with paperwork Ability to troubleshoot, test, repair and, service foodservice equipment Ability to accurately diagnose and troubleshoot: automotive, electrical, installation, and mechanical background is a plus Good driving record required Must be able to lift up to 70 lbs. EDUCATION AND EXPERIENCE GUIDELINES Education: High school diploma/GED required; OR equivalent combination of education and experience Experience: 3+ years of experience in commercial kitchen repair STANDARD HOURS Monday Friday; some weekend and night travel required 8:00 AM 5:00 PM; standard hours vary weekly; availability expected during store operating hours Required qualifications:Legally authorized to work in the United States 18 years or older
Created: 2025-12-02