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Guest Advocate (Cashier or Front of Store Attendant/...

Target - Overland Park, KS

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Job Description

Starting Hourly Rate / Salario por Hora Inicial: $15.75 USD per hourALL ABOUT TARGET Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture.Learn more about Target here.ALL ABOUT SERVICE & ENGAGEMENT Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction, loyalty enrollmentandstore cleanliness.Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption,usageandultimately guestloyalty. Empowered to make shopping quick and easy for guests at thechecklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality.At Target,we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Guest Advocate can provide you with theskills and experience of: Communicatingand interactingwith guests to buildanwelcomingguest experienceBlendingproblem solving and decision making to positivelyimpactthe guest experience and resolve guest concernsAdaptingto different guest interactions and situationsPromoting and engaging aroundvarious benefits,offeringsand servicesAsaGuestAdvocate,no two daysare ever the same, but a typical day willmost likely includethe following responsibilities: Demonstrate a service culture that prioritizes the guest service experience by delivering the service standardCreate a welcoming experience bygreeting guests as you are completing your daily tasks.When guests needassistance, engage with guests in a welcoming way, to help solve their specific needs.Make the guest aware of current promos.store activities and events.Be knowledgeable about the tools, products, and services available in thetotalstore, and specific to your area, to solve issues for theguestand improve their experience.Thankguestsand let them knowwe’rehappy they chose to shop at Target.Know and speaktothe benefits of Target Loyalty programs with every guest andassistwith application or sign-up as needed.Scan and bag all guest items efficiently,accuratelyand in compliance with food safety standards and company best practices.Work efficiently to minimize guest wait time whilemaintainingguest service and accuracy.Understand and show guests how tousethefeatures and offerings within the Target AppincludingWallet.Be familiar withOrder Pick-Up, Drive Up andonlineordering,and know how to direct the guest to enroll, activate and use these features.Attempt every return and follow register prompts;partnerwith immediate Leaders as needed to help solve for the guestwhile following Target’s policies and procedures.Maintain a clean, clutter free work areabygatheringunpurchaseditems, baskets, and hangersfor removal.Stock supplies during store open hours while being available for the guest.Demonstrate a culture of ethical conduct,safetyand compliance.Work in a safe mannerat all times;comply withall safety policies,best practices, and training; report hazards and correct where possible.Support guest services such as order pick up (OPU), Drive-up (DU) Orders,DUReturns andmaintaina compliance culture while executing those duties, such as compliance with federal, state, and localadult beveragelaws.All other duties based on business needsWHAT WE ARE LOOKING FORThis maybe the right job for you if: You enjoy interacting and helping others - including guests thatshopour store and fellow team members you work with.You thrive in a fast-moving, highlyactiveand physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.You are open to working a flexible work schedule with varying hours,daysor shifts (including nights, weekends,holidaysand other peak shopping times).The good news is that we have some amazing training that will help teach you everything you need to know to be aGuestAdvocate.But,there are a fewskillsyoushould have from the get-go: Communicating effectively, including using positive language and attentive to guests needsWelcoming and helpful attitude toward guests and other team membersAttention to detailwhile prioritizingtasksWilling to educate guests andengage aroundproducts and servicesAbility to communicate on multiple frequency devices andoperatehandheld scanners, and other technology equipment as directed.Work both independently and with a teamCapability toremainfocused and composed in a fast-paced environment andaccomplishmultiple tasks within establishedtimeframesWe are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect: Accurately handlecheckout operations, transactions,andsupport cash office operations as neededScan,handleand move merchandise efficiently and safely, includingfrequentlylifting or movingproduct up to 10 poundsand occasionally lifting or moving merchandise up to 44poundswithoutadditionalassistance from others.Flexiblework schedule (e.g., nights,weekendsand holidays); reliable and prompt attendance necessary.Ability to remain mobile for the duration of a scheduled shift (shift length may vary).Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.Find competitive benefits from financial and education to well-being and beyond atEligibility Please paste this url into your preferred browser to learn about benefits eligibility for this role: esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: with Disabilities Act (ADA)In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to . Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.Applications for this role are accepted on an ongoing basis and there is no application deadline. Las solicitudes para este puesto se aceptan de forma continua y no hay fecha límite de solicitud.

Created: 2025-12-06

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