Customer Service Rep

Company Description Job Description We're excited to welcome a Customer Service Rep to join our dynamic team in Canton, United States! As the face of our company, you'll play a crucial role in ensuring customer satisfaction through friendly, efficient, and professional service. * Greet customers warmly and address their needs with enthusiasm and empathy * Process customer orders accurately and efficiently using our computer system * Handle monetary transactions and make correct change when necessary * Respond to customer inquiries and resolve issues in a timely, professional manner * Maintain a clean and organized work area * Collaborate with team members to ensure smooth operations during busy periods * Stay up-to-date with product knowledge and company policies * Assist with inventory management and restocking as needed * Provide feedback to management on customer trends and suggestions for improvement Qualifications * Excellent verbal and written communication skills * Strong customer service orientation with a friendly and enthusiastic demeanor * Basic math skills and ability to handle cash transactions accurately * Proficiency in data entry and order processing using computer systems * Ability to multitask and stay organized in a fast-paced environment * Problem-solving skills to address customer concerns effectively * Patience and ability to maintain composure under pressure * Detail-oriented approach to ensure order accuracy * Flexibility to work various shifts, including evenings and weekends * Physical ability to stand for extended periods and perform light lifting * Previous customer service experience is a plus, but not required - we provide comprehensive training! Additional Information All your information will be kept confidential according to EEO guidelines.

Created: 2025-12-08