Guest Experience Lead (GEL)

Guest Experience Lead Flexible scheduling with a side of always feeling valued. A job at McDonald's offers a job combo that fits YOU. PERKS & BENEFITS: #crew_min_wage hourly starting rate plus cash incentives Employee discounts and free meals Paid sick leave and/or paid time off Tuition reimbursement and/or educational assistance Training and advancement opportunities Weekly pay with optional direct deposit Medical, dental, and vision benefits* And much, much more! * Available to full time employees in select locations. Full-time, part-time, breakfast, lunch, late nights, weekends-whatever works for you, opportunities are available anytime-we've got a job combo specifically for you! This role is vital to the guest experience because you'll: Lead the experience: Check in with guests and make sure they are enjoying themselves Be the solution: Handle guest concerns and provide resolve to their satisfaction Understand that teamwork is key: Work hand in hand with your team to maintain a welcoming, friendly, and clean restaurant environment Be in the know: Offer expert insight into promotions and benefits of utilizing the McDonald's App, Mobile Order & Pay features To be successful in this position, you'll need: A humble and hospitable demeanor; Passion for helping and serving others (customers and fellow team members); A desire to learn and grow; and The ability to communicate effectively and anticipate customer needs

Created: 2025-12-08