Service Manager

Service Manager - Lead with Purpose, Deliver with Excellence Location: Big RapidsJob Type: Full-TimeCompensation: Competitive salary + performance incentives About UsWe're not just fixing cars"”we're building trust, creating experiences, and raising the bar for automotive service. Our mission is simple: deliver extraordinary care for every customer, every time. Your RoleAs our Service Manager, you'll be the heartbeat of the shop"”leading a talented team, driving operational excellence, and ensuring every customer leaves with confidence and a smile. What You'll Do Lead & Inspire: Set the tone for a positive, high-performance culture.Champion Customer Experience: Make every interaction exceptional"”from first hello to final handshake.Drive Results: Monitor KPIs, optimize workflow, and keep the shop running like a well-oiled machine.Develop Talent: Coach and mentor your team to grow personally and professionally.Problem-Solve: Think fast, act smart, and keep things moving.What We're Looking For Proven leadership experience (automotive preferred but not required).Strong communication and customer service skills.Tech-savvy and data-driven mindset.A passion for quality, integrity, and continuous improvement.Why You'll Love It Here Competitive pay + performance bonusesFull benefits packageOngoing training and career growth opportunitiesA culture built on respect, teamwork, and excellenceReady to lead with purpose and create extraordinary experiences? Apply today and let's drive success together All replies confidential

Created: 2026-01-05