Clinical Specialist

Job Description:POSITION SUMMARYThe OCS Specialist maximizes and supports the use of the OCS for organ retrieval and transport prior to, during and after transplantation.RESPONSIBILITIESThis position is responsible for, but not limited to, the following:Completion of rigorous hands-on training and OCS certification across all organ platforms atTransMedics' training facility in Andover, MA.Apply OCS knowledge during organ retrieval, preservation, transport, and assessment accordingto TransMedics protocols and policies.When not on OCS call days, perform assigned tasks during standard working hours, eitherremotely from home or as assigned, including but not limited to:Managing inventory & shipments on a weekly basisAssist with Lab TrainingsParticipate in R&D activities in labAssist with establishing launch pointsParticipate in medical and scientific conferences and meetings (inside or outside the US)Communicate regularly with Organ Management Phone Support to relay real time updates whilesupporting ongoing OCS casesRegularly communicate OCS utilization activities and users' feedbackAnnual recertification on all organ platformsTimely submission of post case documentation and preparation/presentation of case reviews(with support and review of senior colleague) following the use of the OCSProvide customer support as needed (e.g. hospital in-services & refresher training)Perform other TransMedics tasks and duties as assigned/required.MANAGEMENT RESPONSIBILITIESThis position manages the following positions on a daily basis.This position will not have management responsibilities.PHYSICAL ATTRIBUTESMust be able to lift 50lbs up and down stairs.Must be fully vaccinated (and boosted, when eligible) against respiratory viruses including but not limited to Influenza and COVID-19. The Company provides legally required accommodations to this requirement where an accommodation can be provided without posing an undue burden to the Company. However, given that the vaccination requirement is often a condition to our work at hospitals, and being on-site at hospitals is an essential function of the position of an OCS Specialist, there are limits on our ability to provide accommodations that do not pose an undue burden to the Company.Ability to work on call 24 hours per day, 7 days per week, for 15 days per month (including holidays/weekends)Ability to fly domestically to clinical sites within and outside of home regions to perform OCS support as assigned.MINIMUM QUALIFICATIONSBSN or BS degree in combination with equivalent medical experience, with 2+ years' experience in ICU, ECMO, Cath Lab, OR, Transplant, and ED.PREFERRED QUALIFICATIONSProficiency with Microsoft Office Suite and virtual meeting platformsHighly flexible and willing to support sites as needed within and across regionsDetail oriented with strong organizational skillsStrong problem-solving skillsOutstanding interpersonal and communication skills; able to work collaboratively and buildrapport with internal and external contactsExcellent customer interaction skillsWorks calmly and professionally under pressureEnthusiastically works in a fast-paced environment while managing multiple tasksEvery Organ Wasted is a Life Not Saved.TransMedics, Inc. is a commercial-stage medical technology company transforming organ transplant therapy for patients worldwide. Our mission is to help save more patients' lives by increasing access to viable donor organs for those who are awaiting an organ transplant. To accomplish this mission, we partner closely with transplant stakeholders worldwide and help expand their access to healthy donor organs, while delivering the highest quality technology, service, clinical care and outcomes.Driven by a passion for improving patient care, we make the impossible possible and keep our employees at the center of everything we do. Together, we strive to enhance the quality of life for transplant recipients and their families, fostering hope and healing in the journey toward better health.Maximize your potential at TransMedics, Inc.TransMedics is committed to equitable and transparent compensation. The expected base salary range for this role is $100, ,900 which represents the company's current good-faith estimate of compensation for this position. Actual salary will depend on factors such as, but not limited to, candidate experience, qualifications, skills, and the specific work location. This role may also be eligible for bonuses, equity, and a comprehensive benefits package (medical, dental, vision, retirement savings, paid time off, and wellness resources). We comply with all U.S. pay transparency laws and do not request or consider salary history.Employee Benefit:Medical with Health Reimbursement Account through Blue Cross/Blue Shield of MADentalVisionHealthcare Flexible Spending AccountDependent Care Flexible Spending AccountShort Term DisabilityLong Term Disability401K PlanPet insuranceEmployee Stock Purchase PlanTransMedics is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, marital status, age, disability or protected veteran status, or any other characteristic protected by law. We are committed to creating an inclusive environment for all employees.

Created: 2026-01-05