Senior IT Systems Analyst

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. Apply today and take the first step to Destination: Progress. As a senior IT systems analyst on the Business Built Applications team, you'll collaborate with IT, business, and data scientist teams to create, maintain, and evaluate AI and emerging tech applications for our CRM team and customers. In this new role, you'll lead efforts to shape the future of monitoring by embedding advanced Splunk capabilities, establishing best practices, and driving data analysis. You'll partner with stakeholders to gather requirements, provide guidance on leveraging dashboards for actionable insights, and track key performance metrics and SLAs. As a trusted advisor, you'll foster a culture of observability and proactive monitoring while advancing technology and innovation within Progressive. This is a remote position for US-based work only. Must-have qualificationsBachelor's Degree or higher in an Information Technology, or related discipline (e.g., Computer Science, Management Information Systems (MIS), Math, Information Systems) and a minimum of four years of related work experience designing, developing, programming and/or supporting IT Systems and lieu of a Bachelor's degree, a minimum of six years of related work experience designing, developing, programming and/or supporting IT Systems and applications may be accepted.Preferred skillsProven expertise in data analysis using Splunk, including setting up and maintaining a robust monitoring environment, enabling advanced observability capabilities, and driving actionable insights through dashboards and metricsStrong SQL Server skills and familiarity with MongoDB for database managementExperience with Azure DevOps, including system monitoring, root cause analysis, and driving operational improvementsAbility to thrive in Agile Scrum environments with high learning agility, experience with requirements gathering, and a positive approach to AI and emerging technologiesSkilled in trend analysis and translating complex data into actionable insights for technical and non-technical audiencesCompensation$107,000-$119,500/year depending on position level and experienceGainshare annual cash incentive payment up to 30% of your eligible earnings based on company performanceBenefits401(k) with dollar-for-dollar company match up to 6%Medical, dental & vision, including free preventative careWellness & mental health programsHealth care flexible spending accounts, health savings accounts, & life insurancePaid time off, including volunteer time offPaid & unpaid sick leave where applicable, as well as short & long-term disabilityParental & family leave; military leave & payDiverse, inclusive & welcoming culture with Employee Resource GroupsCareer development & tuition assistanceOnsite gym & healthcare at large locations Energage recognizes Progressive as a 2024 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.Equal Opportunity EmployerSponsorship for work authorization for foreign national candidates is not available for this position For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at LI-Remote

Created: 2026-01-05