Program Coordinator

JOB DESCRIPTION Under limited supervision, this role is responsible for coordinating high-volume, complex multi-day Continuing Legal Education (CLE) programs. The Program Coordinator II serves as the liaison/point of contact between NITA and Program Directors and participants, handling longer, more advanced programs with limited involvement needed from the Director of Public Programs. This position is integral to delivering exceptional legal education training experiences and maintaining NITA's reputation for quality programming. SALARY RANGE $24-$35 per hour ESSENTIAL RESPONSIBILITIES Pre-Program AdministrationCoordinate faculty invitations, track responses, and maintain updated faculty contact listsDevelop program schedules, prepare materials, and gather logistics informationContact hotels to arrange lodging for faculty; make faculty reservations as neededCoordinate food and beverage needs with local caterers and restaurantsMake faculty dinner reservations and coordinate contract/paymentRecruit witnesses/jurors for program activitiesDistribute program logistics, secure links/calendar invites, schedules, and course materials to faculty and participantsCoordinate with customer service team on enrollment processesWork with Publications Department on the ordering/shipping of course materialsSend independent contractor contracts as neededCollect CLE bar information from faculty and participants of each program and apply to all needed states for CLE accreditation for each programProgram AdministrationExtract reports from database and create administrative aids (participant lists, faculty lists, group rotation forms, sign-in sheets, etc.)Monitor enrollment numbers and update Program Director of changesProvide customer support to participants and answer detailed questions regarding programsAdminister and coordinate the shipping of registration materials to program sites (CLE documentation, nametags, participant certificates etc.)Provide on-site and online logistical and administrative support for assigned programsPost-Program AdministrationReview faculty reimbursement requests and submit payments to faculty, support staff, and outside vendorsCompile final evaluation results, and distribute evaluation summariesInput volunteer hours, evaluation ratings, and payments into databaseArrange a post-program call with Program Director and Director of Public ProgramsVerify final attendance and report all CLE credits for faculty and participantsCreate and email all CLE certificates for faculty and participantsGeneral ResponsibilitiesCoordinate annual scheduling of programs and work directly with Program Directors regarding deadlines, faculty, logistics, budgetary matters, etc.Assist Director of Public Programs with assigned projectsSupport new hire training initiativesPerform other duties as requestedSUPERVISORY RESPONSIBILITIESNone QUALIFICATIONS Education & ExperienceBachelor's Degree or equivalent relevant work experience3-5 years in meeting planning or event servicesKnowledge, Skills & AbilitiesSelf-Management & Work Style: Self-motivated with ability to self-manage; positive attitude with high degree of integrity, dependability, and team orientation; driven by sense of urgency to meet customer requirements in a fast-paced environmentRelationship Management: Ability to build relationships with faculty, participants, and outside vendors; superior customer service orientation; ability to positively manage conflictOrganizational Skills: Detail-oriented with excellent planning and organizational abilities; capable of managing multiple high-level programs simultaneously; adapts to changing environments while building relationships with multiple teamsProblem-Solving: Quick thinker with strong problem-solving abilities; demonstrates patience and fortitude when working with difficult clienteleCommunication: Excellent verbal and written communication skills across phone, email, and interpersonal interactionsComputer SkillsProficient with Microsoft Office suiteType 40+ words per minuteAbility to generate spreadsheetsEmail and internet proficiencyAbility to learn and use data management softwarePHYSICAL REQUIREMENTSUses hands, fingers, and wrists to write and work with computers and office machinesSits and works at a computer for extended periods of timeMust occasionally lift and/or move up to 40 poundsBENEFITS PACKAGETime Off: 15 days PTO in first year, plus 13 paid holidays and 2 floating holidays, 1 volunteer day annuallyWellness: Comprehensive insurance (medical, dental, vision, life, long-term disability)Financial: 401(k) with up to 5% company matchSupport: Employee assistance programCOMPANY VALUES & CULTUREOur Core Values:Create positive experiences through empowermentAct like an ownerRelationships matterEmbrace changePractice self-careOur Culture:No-meeting Mondays policyThree-week paid sabbatical every seven yearsAnnual all-employee gathering with team activitiesTransparent communication through weekly staff meetings and financial updatesRemote-first workplace with flexibility for work-life balanceFocus on learning and professional developmentResults-oriented environment that respects personal timeNational Institute for Trial Advocacy is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor.* HQLuTKR104

Created: 2026-01-05