Virtual Client Advisor

Job SummaryWe are seeking a motivated and personable Virtual Client Advisor (Entry Level) to join our dynamic team. This role involves providing exceptional customer support and client services through various communication channels. The ideal candidate will be detail-oriented, possess excellent communication skills, and be comfortable working in a fast-paced virtual environment. This position offers an excellent opportunity to develop foundational skills in sales, customer service, and data entry while supporting clients and ensuring their satisfaction.ResponsibilitiesRespond promptly and professionally to client inquiries via phone, email, or chat platformsProvide accurate information about products and services to clientsAssist clients with account management, including data entry and updatesHandle outbound calling campaigns to follow up with clients or promote servicesSupport customer support initiatives by resolving issues efficiently and courteouslyMaintain detailed records of client interactions within CRM systemsDemonstrate strong phone etiquette and communication skills during all client interactionsCollaborate with team members to improve service quality and client satisfactionPerform basic administrative tasks such as data entry, document processing, and cash handling when necessarySkillsMultilingual abilities are a plus; bilingual candidates are highly encouraged to applyStrong sales aptitude with a focus on client engagement and relationship buildingExcellent communication skills in English, both written and verbalExperience in customer support or call center environments is preferred but not requiredProficiency in Microsoft Office Suite (Word, Excel, Outlook) and general computer skillsAbility to handle outbound calls professionally with good phone etiquetteStrong analysis skills for understanding client needs and providing tailored solutionsData entry accuracy with fast typing skills (including typing speed)Customer service orientation with a friendly, patient demeanorAbility to work independently in a virtual setting while managing multiple tasks effectivelyJob Type: Full-timePay: $5, $6,000.00 per monthWork Location: Remote

Created: 2026-01-05