Weekend Customer Service

Are you good at home making others feel at home? Can you keep things running smoothly under pressure? Are you a rockstar at creating a great guest experience - one that will keep customers coming back? Are you a hands-on, all-in, above-and-beyond kind of person? We're looking for someone like you. A great employee at Sierra Lanes - is tasked with keeping their area clean, keeping their guests smiling and making sure everything is running smoothly. Your job will be to help customers have a great time by helping them find the best solution for what they're looking for, running all transactions, helping with food preparation, making beverages & drinks, setting up bowling, darts & pool games and more. It's fast paced, fun and customer focused. Duties and responsibilities● Prepare alcohol or non-alcohol beverages for bar and restaurant patrons● Interact with customers, take orders and serve food and drinks ● Assess customers' needs and preferences and make recommendations● Handle all game transactions such as - assigning people to lanes, distributing shoes, assigning darts, pool equipment, golf equipment, starting lasertag games and more.● Comply with all food and beverage regulations● Help in the kitchen preparing food as assigned or as needed● Foster and maintain a positive work environment● May be assigned to parties as needed● May be assigned to the arcade and attraction areas as needed● Be able and willing to work as a team and demonstrate a positive team environment - remember on our team there is no such thing as "that's not my job"● Stay guest focused and nurture an excellent guest experience● Ensure health and safety standards are followed● Use all daily, weekly & monthly checklists as assigned and/or neededQualifications & Requirements● Computer literacy / willingness to learn a must● Must be 21 years old● Ability to keep your area organized, stocked and clean● Must have or be willing to obtain California Food Handlers Card● Responsible Beverage Service (RBS) certificate a huge plus● Willing and able to work weekends● Positive attitude and excellent communication skills

Created: 2026-01-06