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Person in Charge

Feather River Foods Cooperative - Portola, CA

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Job Description

Person in Charge 2026 Description PAY RATE LEVEL: Two (2) $ $22.00 per hour REPORTS TO: Store and Front End Managers SUPPORTS: All Departments CUSTOMER SERVICE RESPONSIBILITIES Provide exceptional customer service as identified in Feather River Food Cooperative Service Standards Take the initiative to improve knowledge of Feather River Food Cooperatives product line and demonstrate the ability to answer or research customer questions. Promptly respond to customer inquiries, comments, and complaints in a professional manner, with manager assistance when needed. Alert your supervisor of issues affecting product quality, service or equipment malfunctions. Perform other duties as assigned by management. GROCERY AND PRODUCE DEPARTMENT SUPPORT Learn and stay current with all delivery schedules and ensure that the receiving area is prepared for incoming deliveries. Assist with deliveries to ensure they are received promptly and accurately, and all products and invoices are routed to the appropriate areas. Handle damaged/or mis-picked items using established procedures. ? Be alert to incorrect pricing at all times. Be familiar with the plan for back stock storage and develop systematic knowledge of goods in back stock; alert manager if back stock is not rotated according to department practice. Follow guidelines established in the grocery department to ensure the department is fully stocked at the expected rate. Participate in inventory counts, ensuring accurate inventory of departments. See that unsellable items are properly disposed of. Keep accurate shrinkage records. Maintain well organized back stock to minimize loss and out of stocks on the retail floor.  RequirementsRequirements ESSENTIAL REQUIREMENTS FOR ALL JOBS Physical RequirementsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Daily Physical Demands include: Ability to sit or stand for long periods of time. Use hands to finger, handle or feel. Reach with hands and arms. Walk, climb, or balance and stoop. Ability to lift and move objects weighing up to 50 pounds. Ability to team lift up to 100 pounds. Ability to converse with employees and customers. Must be able to exchange accurate information while working the store floor and communicating with employees and customers. Vision ability requirements include the ability to inspect, identify, observe and assess the situational work environment both close up and at a distance. Utilize color and shape to recognize products. Scheduling Requirements The scheduling availability described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. All employees must be available to work weekends, evenings, early mornings, holidays, and high demand seasons. Employees will be provided a recurring base schedule at the time of hire, this will be used to determine the employees employment benefit status. Additionally, employees will be scheduled up to 40 hours per work week as needed to provide store coverage. Employees are subject to adhering to all scheduling, vacation, sick, and attendance related policies not mentioned here. Full disclosure of policies is available upon request. Work Environment Fast paced, physically demanding work environment. Occasional job-related travel for training, meetings, and/or events. Work near moving mechanical parts (i.e. store equipment, tools, etc.) Ability to work in an environment with moderate to loud noises (i.e. equipment and machinery) Crowded workspaces. Computer sharing is sometimes required. Can involve work in high precarious places (i.e. ladders, ladder work. Ability to work in cold, wet conditions

Created: 2026-01-07

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