Service Advisor

Service AdvisorLittle Wolf AutomotivePosition OverviewThe Service Advisor plays a key role in delivering an outstanding customer experience while keeping shop operations running smoothly. This position serves as the primary point of contact between customers and technicians, ensuring clear communication, efficient workflow, and high-quality service.Key ResponsibilitiesManage customer scheduling and shop traffic flowCommunicate promptly and professionally with customers regarding vehicle concerns, approvals, and completion timelinesCoordinate and manage technician workflow to maximize efficiencyOrder parts for each work order and ensure accurate distributionMaintain organized and accurate repair ordersSupport a team-oriented, customer-first shop environmentHours of OperationMonday through Friday, 8:00 AM - 5:00 PMAbout Little Wolf AutomotiveLittle Wolf Automotive is a family-owned and operated company committed to customer satisfaction, employee appreciation, and operational excellence. Founded in 2006 in Manawa, WI, we have grown to include three express lube locations and two full-service repair shops.We believe in hard work, accountability, and adding value to our customers and team members. If you're looking for a long-term career with a growing company that respects work-life balance, this is the opportunity for you.RequirementsQualifications & Requirements2-3 years of automotive service advisor experience (full-service shop preferred)Proven ability to manage multiple technicians and work orders simultaneouslyStrong verbal and written communication skillsProfessional phone etiquetteExcellent organizational and time-management skillsTeam-oriented mindset with a customer-focused attitudeValid driver's licenseBenefitsCompensation & BenefitsBase salary: $80,000-$100,000, plus monthly gross profit bonusAdditional monthly bonus opportunities during record monthsPaid Time Off (PTO)Roth IRA with company matchPaid holidaysUniforms providedOngoing training and development opportunitiesAdvancement and growth potential within the companyMonday-Friday schedule "” No weekends

Created: 2026-01-15