Service Coordinator

Experienced HVAC Service Coordinator / DispatcherOverviewCommercial Express HVAC is seeking an experienced HVAC Service Coordinator / Dispatcher to join our growing Service Department. In this role, you will be the central point of communication between our customers and our skilled field technicians. You'll coordinate service requests, manage schedules, and ensure every customer interaction reflects our commitment to excellence. This is an exciting opportunity to join a dynamic, team-oriented company and make an immediate impact on our continued success.About UsFor over 20 years, Commercial Express HVAC has been a trusted leader in the commercial HVAC industry, known for our high-quality workmanship and exceptional customer service. We pride ourselves on delivering reliable HVAC solutions while building long-term relationships with our clients. Our culture is built on teamwork, integrity, and continuous growth"”both professionally and personally.What You'll DoDispatch  and prioritize service calls to HVAC techniciansCommunicate clearly and professionally with customers regarding appointments, scheduling, and updatesCreate  accurate work orders and track job progress from start to finishSupport  technicians in the field and proactively resolve scheduling or service issuesMaintain organized service records and ensure smooth daily operationsWhy Join Commercial Express HVAC?Competitive  pay and comprehensive benefits packageMedical, Dental, Vision HSA 401(k) with company match Paid Time Off and Paid Holidays Employer-paid  life insurance, short-term and long-term disabilityEmployee  referral program and company-sponsored eventsCareer  growth opportunities within a stable, well-established company with 20+  years of successRequirements What We're Looking ForHigh school diploma or GED required3+  years of experience in HVAC dispatching or service coordinationStrong  multitasking, organization, and problem-solving skillsExcellent communication skills with a customer-first mindsetProficiency in Microsoft Office; experience with dispatching or service management      software preferredPunctual, dependable, and committed to team success

Created: 2026-01-19