Remote Customer Service Agent

Customer Service Agent "” Independent Contractor (Remote) Location: Remote (US-Based)Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to run your own home-based business while delivering high-quality service to customers.As an Independent Contractor, you will Be your own boss.Choose when and to whom you provide services.Set your own schedule by self-scheduling in 30-minute blocks.Provide a distraction-free home office environment.Provide and maintain your own equipment.Handle inbound and/or outbound customer service calls.Assess customer needs and resolve inquiries efficiently and professionally.Requirements Minimum 1 year of phone-based customer service experience.Strong verbal and written communication skills.Ability to navigate multiple systems and accurately document call fortable working independently under contract.Patience, professionalism, and strong problem-solving pensation Submit invoices and receive payment for services performed pursuant to contract.Pay structures vary by client program; most programs compensate for productive time and may include performance-based dependent Contractors are responsible for their own taxes and business expenses.Application & Certification Process Complete an online application.Pass a background check (non-refundable processing fee applies).Sign an Independent Contractor plete a W-9 form and set up direct plete client-specific certification requirements prior to servicing puter & Technology Requirements Provide your own Windows-based PC (Macs, Chromebooks, and tablets are not supported).Wired high-speed internet connection required.USB headset required.Android or Apple smartphone required for authentication purposes.Some clients may require additional security measures or equipment.Hours Flexible scheduling; client hours of operation vary.Availability expectations differ by client program.Eligible States Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.

Created: 2026-02-26