Ops Engineer

Clerk Chat's mission is to make every business conversational. We are achieving this by building the leading messaging application, integrating AI where it matters, and crafting our own telecom infrastructure. It's big and bold and needs spirited adventurers to join our growing team.We've built Clerk Chat organically into a profitable business over the last 2 years. We're a team that believes in achieving your highest potential but not at the expense of work‑life balance. That's why we have flexible vacation time, healthy quarterly bonuses, and creative freedom at the forefront. We're Silicon Valley‑based entrepreneurs who have sold companies, gone through HF0, and built teams at Lucasfilm, Samsung, Netflix, DocuSign, and Series B+ Startups.What does a work environment look like at Clerk Chat? Clerk Chat is an in‑office team based just three blocks south of the Embarcadero BART station, making it easy to commute and stay connected. We love being in the office five days a week because it fosters real‑time collaboration, builds stronger relationships, and helps us move faster. This is an exciting time to join Clerk Chat. We’re small enough that every individual has a big impact, but we’re growing fast enough that there’s tremendous room for career advancement.Who you are: You’re a technically minded operator who thrives at the intersection of sales, systems, and automation. You enjoy turning messy, manual sales processes into scalable, reliable workflows. You’re comfortable working across teams, diving into CRM configurations, building integrations, and using data to drive clarity and efficiency. You understand that a great sales organization runs on clean data, smart automation, and tools that help reps sell – not slow them down. You’re excited by the challenge of building the infrastructure that powers a fast‑growing revenue engine.What You Will Do:Build Automation– Design and implement automation for lead routing, qualification, follow‑ups, forecasting, and eliminate manual workIntegrate Platforms– Connect CRM, marketing, product, billing, and support systems using APIs, webhooks, and middlewareEnsure Data Integrity– Maintain high data quality across systems, resolving inconsistencies and improving reliability for reporting and forecastingEnable the Sales Team– Translate sales processes into technical solutions that help reps move faster and close more dealsDrive Insights– Build dashboards and reports that give leadership clear visibility into pipeline health, performance, and growth trendsCross‑Functionally– Work closely with Sales, Marketing, Customer Success, and Engineering to continuously improve revenue operationsWhat You Will Need:Sales Operations or RevOps Experience– 3+ years working with sales systems, CRM platforms, or revenue operationsCRM Expertise– Hands‑on experience with Salesforce (preferred) or similar platforms, including workflows and reportingAutomation & Integration Skills– Experience building automations and connecting systems using APIs, webhooks, or no/low‑code tools (Make, n8n…)Analytical Mindset– Strong ability to work with data, build dashboards, and derive actionable insightsSystems Thinking– Ability to design scalable, maintainable solutions while debugging complex operational issuesStrong Communication– Ability to translate business needs into technical solutions and collaborate across teamsNice to have:Exposure to early‑stage startups or high‑growth companies, with a passion for driving results in these environments.Benefits:Competitive compensation and equity packagesHealth, dental, and vision insuranceFlexible vacation time (Unlimited PTO)401k with 4% matchWe encourage all qualified candidates to apply! Our recruiting team will carefully review each resume, and we look forward to considering you for this opportunity.As set forth in Clerk Chat’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.#J-18808-Ljbffr

Created: 2026-03-01