Customer Service Rep(02814) - 200 East Norris

Company Description Job Description We are seeking a friendly and professional Customer Service Representative to join our team in Ottawa, United States. As the face of our company, you will play a crucial role in ensuring customer satisfaction through excellent service and support. * Answer incoming customer calls and respond to inquiries in a timely manner * Process customer orders accurately and efficiently * Handle cash transactions and maintain proper cash handling procedures * Provide exceptional customer service, addressing concerns and resolving issues * Maintain a clean and organized work environment * Collaborate with team members to ensure smooth operations * Assist with various administrative tasks as needed * Adhere to company policies and procedures at all times Qualifications * Strong communication skills with the ability to interact professionally with customers * Customer-focused mindset with a friendly and positive attitude * Flexibility to work various shifts, including weekends and holidays * Ability to follow directions and adhere to company protocols * Basic computer proficiency for order processing and data entry * Excellent multitasking skills to handle multiple customer requests simultaneously * Problem-solving abilities to address customer concerns effectively * Ability to work in a fast-paced environment while maintaining attention to detail * Team player with a willingness to assist colleagues as needed * Physical ability to stand for extended periods and lift up to 25 lbs. when required Additional Information

Created: 2026-03-03