Customer Service Rep(02935) - 9785 Hayden Dr.

Company Description Job Description We are seeking a friendly and efficient Customer Service Representative to join our team at our Mascoutah, United States location. As the first point of contact for our customers, you will play a crucial role in ensuring customer satisfaction and maintaining our reputation for excellent service. * Answer incoming phone calls promptly and professionally * Take accurate food orders and input them into our ordering system * Process cash and card transactions efficiently * Provide exceptional customer service, addressing inquiries and resolving issues * Assist in pizza preparation as needed * Maintain a clean and organized work environment * Collaborate with team members to ensure timely order fulfillment * Handle multiple tasks simultaneously during busy periods * Lift and move items weighing up to 25 lbs. * Adhere to all company policies and food safety regulations Qualifications * Excellent phone communication and customer service skills * Ability to take accurate orders and handle cash transactions * Basic computer skills and familiarity with point-of-sale systems * Strong multitasking abilities and efficiency in a fast-paced environment * Flexibility to work various shifts, including weekends and holidays * Physical ability to stand for extended periods and lift up to 25 lbs. * Positive attitude and team-oriented mindset * Attention to detail and ability to follow directions precisely * Stress management skills and ability to remain calm under pressure * Food handling certification (preferred, or willingness to obtain) * High school diploma or equivalent (preferred) * Previous customer service experience is a plus, but not required Additional Information All your information will be kept confidential according to EEO guidelines.

Created: 2026-03-03