Team Member

Team Member Ashburn, VA * Presents a neat, clean appearance, in company uniform * Greets each customer they encounter with a smile and a word of welcome or departure * Maintains a clean and safe environment for customers * Serves customers according to all company procedures and standards Cooperation with peers - work with fellow employees as part of a team, helps others when they need a hand * Demonstrates a positive and enthusiastic attitude with co-workers * Helps new employees through training and orientation * Demonstrates patience and understanding when training others * Keeps other employees informed about what he/she is doing Attendance - is personally reliable * Understands posted work schedule and reports to work as scheduled, on time, in uniform and ready to begin tasks * Provides appropriate notice when unable to be at work * Provides written notice for being late or absent as required * Understands and uses approved time keeping system Cooperation with Management - is open and receptive to requests, demonstrates flexibility and dependability * Demonstrates a positive and enthusiastic attitude with management * Adjusts positively to requests for change from managers * Accepts procedural changes positively and without loss of effectiveness * Alerts management to station needs * Anticipates problems and brings them to management's attention * Follows through with all commitments made Initiative and Energy - takes action without being told, goes beyond what is simply required, maintains a high activity level * Helps others when needed without being asked * Demonstrates a sense of urgency on the job, especially when it relates to pleasing the customer * Is effective working on more than one task at a time * Finishes tasks completely once begun * Suggests ideas for solving problems, improving procedures, etc.

Created: 2026-03-03