Customer Service Rep(02966)

Company Description Job Description Join our dynamic team as a Customer Service Representative in Nyack, United States! We're looking for a friendly and professional individual to be the face of our company and provide exceptional service to our valued customers. * Respond to customer inquiries and concerns via phone, email, and in-person interactions * Process customer orders, returns, and exchanges efficiently and accurately * Maintain up-to-date knowledge of products, services, and company policies * Collaborate with team members to ensure smooth operations and customer satisfaction * Identify and escalate complex issues to appropriate departments when necessary * Maintain accurate records of customer interactions and transactions * Assist in maintaining a clean and organized work environment * Participate in ongoing training and development programs to enhance customer service skills Qualifications * Excellent verbal and written communication skills * Strong problem-solving abilities and attention to detail * Proficiency in basic computer applications and data entry * Ability to multitask and work efficiently in a fast-paced environment * Friendly and empathetic demeanor with a customer-focused mindset * Team player with a positive attitude and willingness to collaborate * Resilience and ability to remain calm under pressure * High school diploma or equivalent (preferred) * Previous customer service experience is a plus, but not required Additional Information All your information will be kept confidential according to EEO guidelines.

Created: 2026-03-03