Employee Onboarding & Retention Experience Specialist

Onboarding Coordinator We are seeking a people-focused, highly organized professional whose primary mission is to create an exceptional onboarding experience for every new employee. As the first point of contact for all new hires, this role serves as the face of the employee experienceensuring a smooth transition into the organization while driving long-term engagement and retention. This position acts as a key liaison between employees and HR, a benefits ambassador, and a champion of culture from day one. Key Responsibilities Onboarding Leadership Own and manage the end-to-end onboarding experience for all new hires. Serve as the first person every new employee meetscreating a welcoming, engaging, and informative first impression. Coordinate orientation schedules, training sessions, documentation, and systems access. Ensure new hires are fully integrated within their first 30, 60, and 90 days. HR Liaison Act as the primary bridge between employees and the HR department. Guide new hires through policies, procedures, and company resources. Support managers in onboarding best practices and new hire engagement. Escalate employee concerns appropriately while maintaining confidentiality. Benefits Ambassador Clearly communicate employee benefits, perks, and wellness offerings. Assist new hires with enrollment processes and answer benefit-related questions. Partner with HR to ensure benefits information is current and accessible. Promote participation in benefit programs that enhance employee satisfaction. Retention & Engagement Focus Develop and implement onboarding initiatives that improve employee retention. Conduct new hire check-ins and gather feedback to identify trends and improvement opportunities. Partner with leadership to enhance employee engagement strategies. Track onboarding effectiveness metrics and recommend improvements. Qualifications 1+ years of experience in HR, onboarding, employee experience, or related field. Strong interpersonal and communication skills. Highly organized with exceptional attention to detail. Ability to manage multiple priorities in a fast-paced environment. Passion for employee engagement and creating positive workplace experiences. Experience with HRIS systems and benefits administration is preferred. What Success Looks Like New hires feel welcomed, informed, and supported from day one. Seamless onboarding processes with high completion and satisfaction rates. Increased early-stage retention and stronger employee engagement. Positive feedback from employees and leadership regarding the onboarding experience. Why Join Us? This role is ideal for someone who believes first impressions matter and understands that a strong onboarding experience drives long-term retention. If you are passionate about people, culture, and creating meaningful employee experiences, we'd love to meet you.

Created: 2026-03-04