Direct Service Professional

Behavioral Health Network (BHN) is the largest provider of behavioral health services in Western Massachusetts, proudly recognized as a Certified Great Place to Work and ranked among the Top 10 Employers in Massachusetts by The Boston Globe . Since 1938, BHN has been committed to providing high-quality, affordable, and culturally responsive behavioral health care to individuals, families, and communities. In the Residential Support Services (RSS) program, we provide 24-hour staffed residential services, family support, advocacy, and community day programs. We believe in supporting individuals with developmental disabilities to live fulfilling, empowered lives by promoting safety, independence, and inclusion in their communities. What You'll Do As a Residential Support Specialist, you will play a vital role in supporting individuals in group home settings by: Assisting and monitoring daily living to promote independence, competency, and decision-making Monitoring individuals' overall health and well-being Providing support with medication treatment and related documentation Delivering crisis intervention and emergency support when needed Initiating and encouraging community activities and fostering social support networks Ensuring quality of life through empowerment, safety awareness, dignity, and respect What We Offer Mission-Driven Work - Make a meaningful difference in the lives of individuals every day Career Growth - One third of BHN positions are filled through internal promotions Comprehensive Benefits - Competitive pay, generous PTO, health/dental/vision, and retirement savings Inclusive Culture - A workplace that values diversity, equity, and inclusion Training & Development - Full training provided, including MAP certification and other required credentials Who You Are Commitment to empowerment, human rights, and community integration (required) High School Diploma or GED (required) Six months of human services experience (preferred) Valid driver's license and reliable vehicle available for work hours (required) Ability to complete required training provided by BHN How to Apply If you are interested in this opportunity, please click "Apply for Job" below or visit and select "Browse All Jobs" to apply. Pay: $21 - $24 per hour recblid sapo0mjddc6jgtjv9yxindb05ipr2o

Created: 2026-03-04