Accounts Receivable Analyst

Accounts Receivable Specialist Performs the day-to-day operations of Accounts Receivable ensuring delivery of excellent customer service. Responsibilities include, but not limited to, semi-monthly accounts receivable aging, approving write-offs, credit releases, process accounts on hold, investigating invoice problems, collections, post/reconcile cash and maintain/monitor Dunn and Bradstreet activities. Essential Job Functions: Review weekly accounts receivable aging, review customer credit statuses and make changes as necessary Review and process customer credit holds/releases Make new customer credit approval decisions and existing customer credit hold decisions Process customer payments and payment applications Post and reconcile cash receipts Collections and Customer Relations: Monitor activity on all assigned accounts and initiate collection calls on past due items in a proactive timely manner Contact customers via phone or email to secure payment or payment commitment on past due invoices Develop and maintain positive relationships with customers and internal team Answer incoming calls and emails with professionalism and provide knowledgeable answers to customers and internal departments Problem Resolution and Process Improvement: Identify, research, and resolve issues with customer billing; work with appropriate departments internally and with customers externally to resolve Identify and implement processes/activities to reduce occurrence of invoice discrepancies Participate in special projects and process improvement initiatives Credit Monitoring: Maintain and monitor Dunn and Bradstreet activities Review and approve write-offs as appropriate Supplemental Job Functions: Performs other duties as assigned or requested Knowledge, Skills and Abilities Required: High School Diploma (Required), Associate's degree in accounting or finance preferred Previous Accounting experience, (Two years of Accounts Receivable/Collections experience preferred) Previous experience working on a business system

Created: 2026-03-04