Workers Compensation Specialist

Advance Your Career as a Workers' Compensation Specialist at EmergeOrtho EmergeOrtho is committed to being the trusted leader in innovative, quality-focused comprehensive musculoskeletal care. With offices across North Carolina, our Blue Ridge region is currently seeking a Workers Compensation Specialist at our Asheville office. This position is responsible for facilitating access to this practice for the Worker's Compensation patient in regard to communications and required authorizations. Why Join EmergeOrtho? Hiring Immediately - Start your new career without delay No Required Weekends - Enjoy a better work-life balance Excellent Benefits - Comprehensive health, dental, vision, and more Who Should Apply? We welcome candidates who are detail-oriented, motivated, and committed to supporting injured employees through the workers' compensation process. Whether you're experienced in claims management or looking to grow your career in this specialized area, we invite you to bring your skills to a team that values accuracy, empathy, and collaboration. Take the next step in your career - apply today and help us ensure timely, compliant, and compassionate support for our workforce! Qualifications and Experience Extensive knowledge of state and local worker's compensation laws and rulings is necessary Knowledge of Microsoft Word, Outlook, and medical practice software Minimum of one year of general clerical work experience, preferably in a medical office or hospital medical records department Knowledge of HIPAA and Confidentiality rules and regulations. Must be able to operate office equipment including but not limited to printer, copier, and fax machine Effective verbal and written communication skills, interpersonal skills, organizational skills, time management skills, and accurate typing and data entry skills required Must be able to multi-task Professional and courteous phone demeanor Must be able to maintain confidentiality Must be able to attend work on a daily basis and in a timely fashion Responsibilities include, but are not limited to, the following Coordinates follow up services authorized for the Worker's Compensation patients via clinical orders Obtains appropriate authorization for the surgical patient who has Worker's Compensation Coordinate the exchange of patient notes to insurance companies, case managers and employers Report all work status updates to the adjuster, case manager and/or employer Receive and resolve Worker's Compensation phone calls in accordance with department policy and procedure Communicate pertinent information with the attending physician Review records in order to facilitate the physician narrative report and scheduling of depositions, as directed Act as liaison between clinical staff and PT staff to ensure timely services to patient Perform other duties as required and assigned by the Office Manager Maintain a pleasant, cooperative demeanor while performing all duties Other Follows all applicable department and practice policies and procedures Maintains patient confidentiality; complies with HIPAA privacy and confidentiality guidelines established by the practice Maintains detailed knowledge of practice management and other computer software as it relates to job function Attends all regular meetings Performs other duties as required and assigned by the Manager, including schedule changes and travel to office locations as assigned From the mountains to the coast, EmergeOrtho is North Carolina's premier provider, recognized for offering world-class, comprehensive, and compassionate care serving patients with 60 locations in 28 counties. As the largest physician-owned orthopedic practice in the state and the 6th in the country, EmergeOrtho's medical team includes upwards of 170 highly trained orthopedic specialists and nearly as many advanced practice providers. Our subspecialty orthopedic teams offer advanced expertise in conditions of the bones, muscles, and joints. Providing multiple locations, extensive orthopedic services including therapy, and focusing on continuity of care are among the top priorities of EmergeOrtho. EmergeOrtho, P.A. complies with applicable civil rights laws and does not discriminate based on race, color, religion, national origin, age, sex, gender identity or expression, sexual orientation, pregnancy, childbirth and related conditions, including but not limited to, lactation, disability, veteran status, genetic information, or any other class protected by the state or local law. We are committed to the core values of Quality, Innovation, Compassion, Community, Education, Integrity, Teamwork, Diversity, and Inclusion. Benefits: 401(k) Retirement plan Health Insurance Dental Insurance Vision Insurance Flexible spending account Health savings account Paid time off Holiday Pay Employee Assistance Program Life Insurance Short Term Disability Long Term Disability Pet Insurance Milestone Bonus Program For more information: Note: Available benefits based on hours worked per week.

Created: 2026-03-04