Inspections Coordinator, HQS

Inspections Coordinator The Inspections Coordinator is responsible for managing all inspection related scheduling and mailings for new and existing leased units under the Rental Assistance Program in accordance with the U.S. Department of Housing and Urban Development (HUD) and Executive Office of Housing and Livable Communities (formerly DHCD) program guidance. Primary Responsibilities: Day to day interaction with the Rental Assistance Inspection staff. Entering all inspection data into Tenmast/MRI software inspection module and monitoring information as needed; printing and mailing of all required inspection-related letters for participating tenants and owners. Manage the processing of all new unit moves. Maintain files for Lead Paint Letters of Compliance and Property Owner W-9's. Monitor payment suppressions for owners not in compliance with inspection requirements. Attend & participate in Rental Assistance and/or Inspection team meetings as requested and communicate effectively with clients and staff in Rental Assistance and other areas. Ensure compliance with program/department, agency and/or funder requirements, as well as SMOC policies & procedures. Maintain confidentiality of client, employee and agency information in accordance with federal and state laws and funder requirements. Understanding of HUD HQS/EOHLC inspection requirements of new units, existing units and reinspection of those units as required. Knowledge and Skill Requirements: Education: College Degree preferred, High school diploma or equivalent required Minimum years of related experience: 1-2 years preferred Knowledge of Excel, Windows, Word and PCs, ability to work well in a very high volume and productivity environment, ability to handle potentially stressful situations and sensitivity to the needs of economically-disadvantaged clientele. Technical experience with inspection or rental assistance software a plus Knowledge of Federal Section 8 programs a plus Strong attention to detail Ability to work independently and within deadlines Valid Mass. driver's license and insurance Organizational Relationship: Directly reports to HQS Inspection Supervisor Indirectly reports to Program Director Direct reports of this position are none Indirect reports of this position are none. Physical Requirement: Physical effort required to do the job: Mobility to use office machines, sitting, standing, ability to lift archive boxes filled with files. Working Conditions: Will have direct or incidental contact with clients served by SMOC in various programs funded or administered through the Massachusetts Department of Housing and Community Development and Executive Office of Health and Human Services. A successful background check is required.

Created: 2026-03-04