Senior Business Coach

Senior Business Coach The Senior Business Coach provides specific business advising and technical assistance to microenterprise and small business owners and/or businesses in all facets of starting, managing and growing a small business. The Senior Business Coach will provide specific small businesses expert advice, analysis and solutions that will enable existing businesses to sustain and expand. Their duties include advising on business management technical assistance matters and identifying areas for growth within a company increasing productivity and profitability, improving on marketing strategy, and performing risk analysis. Essential Duties & Responsibilities Provide one-on-one individualized business advising and technical assistance to microenterprise and small business owners and/or businesses; identify business needs and provide best practices to assist with stabilizing, recovering, and rebuilding their business. Manage the execution of the work plan to support businesses by analyzing the specific business and industry data in finance, marketing, management, and operations, supporting the development of business plans and financial packages, calculating, and interpreting financial statements; troubleshooting to identify problems and areas for improvement, operations management, and legal structures Perform outreach to businesses, provide support, refer them to available resources and serve as business community advocate for recovery help. Identify other technical assistance providers that support the growth of small business and utilize those services as appropriate for client success. Assist with organizing and promoting high quality collaborative business training programs that are responsive to the needs of the business community. Maintain accurate, complete, timely and confidential client files in Salesforce database for review and reporting Obtain feedback from clients regarding services provided, including satisfaction, impacts and success Support activities to ensure the center meets or exceeds annual goals and milestones and operates in compliance with program and network policies and procedures Ensure all clients served have completed the client registration process and track all client sessions with detailed notes of services provided and advice given. Maintain detailed tracking of economic impact for businesses served. Client needs may require some evening or weekend appointments in person or by phone or e-mail or travel from the BSC location to a client's business location in the region. Be available to attend community outreach and engagement events outside of traditional work schedules. Participate in CRCD staff events, planning events and retreats as needed. Uphold CRCD's Mission/Vision and 5 Year Strategic Plan. This is not a work from home position. This role reports to the office 5 days a week. Salary: $70,304-$80,000 Benefits: CRCD is in the top 10% for excellent benefits for non-profits with an array of benefits available including: 14 Paid Holidays On-Demand training memberships to bolster professional development Dental/Vision/ 85% employer-paid & 40% dependent paid Medical Insurance 401k eligibility from day one & up to 3% matching after one year 529 Educational Savings Plan from Principle Flexible Spending Account (FSA) Short & Long Term Disability Accident & Hospital Indemnity Whole life insurance with cash benefits Identity Theft Protection and Legal Services Discount pet insurance through ASPCA Generous work/life balance All candidates are subject to a criminal history check and meet CRCD's criteria regarding criminal history and must pass background check conducted by LA County. CRCD is an Equal Opportunity Employer is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the EEO/ADA Coordinator. EEO /ADA Coordinator contact: Veronica Garcia (213) 743-6193.

Created: 2026-03-04