VP, Portfolio Credit Manager – Health and Wellness

Role Summary/PurposeThe VP, Portfolio Credit Manager – Health and Wellness will be responsible for managing strategic elements of HW account management development, and ongoing growth. In this role, you will support the overall credit (portfolio and account) management of the HW program and strategic client partnerships, a program consisting of dual card and private label products. Essential ResponsibilitiesWork closely with partners to minimize both Synchrony’s risk while continuing to grow the portfolio. Effectively cross‑functionally drive smart growth and partner satisfaction in a safe and sound manner. Develop a robust performance monitoring plan for all HW processes. Prepare and present partner‑facing and leadership team presentations to communicate credit performance and facilitate informed decisions. Be a leader in driving enhanced strategies, using champion/challenger leanings to manage credit and fraud risk. Execute on ongoing evaluation of CTC (Critical to Compliance) Risk requirements to ensure controls are adequate and work with business teams to mitigate any compliance risks. Provide clear guidance to the organization on risk appetite and prudent growth. Maintain effective and credible challenge of critical decisions and business processes. Coordinate planning cycle with GM and growth teams to ensure consistency in business plans. Guide, mentor and develop portfolio credit and other staff in technical and business matters. Perform other duties and/or special projects as assigned. Qualifications/RequirementsBachelor’s degree and 3+ years of experience in a strategic analytical role, or in lieu of a bachelor’s degree, 11+ years of experience in a strategic analytical role. 3+ years of leadership experience in portfolio management roles with strong emphasis on credit strategy, credit policy and internal/external communications. 3+ years experience using SAS, R or Python for programming. 3+ years experience analyzing large data sets to derive strategic actionable credit insights. Experience developing Consumer Credit Risk Strategies. Ability and flexibility to travel for business as required. Desired CharacteristicsExperience using advanced modeling & data mining techniques (e.g., Machine learning, Big Data) to develop/optimize Credit strategies. Leadership experience operating at a strategic level as part of a cross‑functional team. Master’s Degree or MBA with advanced analytic focus, or equivalent advanced degree. Strong communication and presentation skills and the ability to interact with and present to senior leaders and partners. Experience creating and leading organizational change. SalaryThe salary range for this position is $135,000.00 - $230,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility RequirementsMust be 18 years or older. Must have a high school diploma or equivalent. Must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process. Must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Reasonable Accommodation NoticeFederal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627 Monday to Friday, Central Standard Time. Job Family GroupCredit#J-18808-Ljbffr

Created: 2026-03-04