Medical Office Receptionist - Hickory Creek

Medical Office Receptionist Family Care 18235 Work location: 3600 FM 2181 - Suite 100 Hickory Creek, TX 75065 Work hours: Full-time, 40 hours a week; Monday thru Thursday (7:00am 4:30pm), Fridays (7:00am - 1:00pm) (Shift varies based on clinics needs and travel to second location.) Family Care 18235 highlights: Ability to develop a career with a well-established company Opportunity to make a positive contribution Opportunity to enhance your goals and values Qualifications Here's What You Need Education: H.S. Diploma or Equivalent (Required) Experience: 6 Months Healthcare experience in a clinical setting, or Customer Service experience in a clinical setting or office environment. (Strongly Preferred) What You Will Do: Performs patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance. Answer phone calls and directs them appropriately. Schedule appointments according to office guideline. Obtain accurate patient and insurance information, collecting copays and deductible amounts. Copy/scan patient access related hard copy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record. Prepare charts for patient appointments making sure all necessary information is complete. Conduct all functions associated with patient check-out including pricing services, collecting patient responsibility payments and scheduling follow-up appointments. Perform duties involving record filing and retrieval and assisting with the filing of registration documentation in electronic medical records. Confirm next day appointments and alert patients as to what documentation is needed, including details associated with time-of-service payment. Follow up with patients regarding the Missed Appointment Policy and send out the appropriate communications. Perform other duties as assigned. Additional perks of being a Texas Health Physicians Group Medical Office Receptionist: Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, student Loan forgiveness as well as several other benefits Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice. Strong Unit Based Council (UBC). A supportive, team environment with outstanding opportunities for growth.

Created: 2026-03-04