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Administrative Assistant

Allen Lund - Grand Rapids, MI

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Job Description

Administrative Assistant Our culture fosters personal growth and commitment both in and out of the office. Our diverse workforce is key in delivering outstanding customer service and our commitment to our industry are main components of our unmatched reputation. We hold true the value of hiring, developing and retaining the best employees in the industry. Our management provides an open and innovative environment that promotes professional and personal growth. This is why one half of our employees have been with ALC for over 10 years! We are looking for an Administrative Assistant to join our team! The Administrative Assistant's primary responsibility in a branch office is to support and assist the office in the execution of its daily accounting operations. Major responsibilities of this position include high volume transactions of customer and carrier invoices, invoice resolution, handling in and outbound calls, problem-solving, and building relationships internally and externally. The ideal candidate will be self-motivated, continuously seeking ways to improve his/her performance as well as the department. If this is you, or you like a challenge let's talk. You will: Answer phones and distribute calls to the appropriate broker Perform general office duties Build loads in system Schedule loads Handle check calls Offer excellent customer service Open and sort mail. Match invoices to files. Update customer systems as required Skills and experience: Team player attitude, within the department, as well as collaborating with other Allen Lund employees across the company Strong multitasking skills Motivated and self-driven to expand knowledge of Accounts Payable processes, Allen Lund, and the transportation industry Receptive to new ideas and opportunities Comfortable working with new technology software, competent in Microsoft Office products (Word, Excel, Outlook) and internet navigation Join us in making a difference! Allen Lund Company is an equal opportunity employer, dedicated to diversity.

Created: 2026-03-04

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