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Medical Front Desk Receptionist

Walnut Creek Psychiatry - Johnston, IA

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Job Description

We are seeking a dedicated and professional Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing various administrative tasks. This role requires strong organizational skills and the ability to multitask in a fast-paced environment. The Front Desk Receptionist will play a crucial role in ensuring smooth operations at the front desk and creating a welcoming atmosphere for all.DutiesGreet and assist clients and visitors as they arrive, ensuring a positive first impression.Manage incoming calls, voicemails, emails, and other inquiries, directing them to the appropriate personnel.Schedule and confirm appointments using our electronic health record (EHR) system.Handle filing, scanning, data entry, and other clerical tasks to support office management.Verify insurance information and collect co-pays.Maintain an orderly front desk area, ensuring it is clean and presentable at all times.Process patient records and ensure confidentiality in accordance with HIPAA regulations.Work collaboratively with clinicians, billing staff, and other team members.Perform other administrative duties as assigned.ExperiencePrior experience in a medical or mental health office preferredStrong communication and interpersonal skillsExcellent organizational skills and attention to detailProficiency with medical scheduling software and EHR systemsKnowledge of insurance verification and billing procedures a plusAbility to maintain a calm demeanor under pressure while providing outstanding service.If you are passionate about mental health advocacy and have the skills necessary to thrive in this role, we encourage you to apply for the Front Desk Receptionist position today!Job Type: Full-timeBenefits:401(k)Dental insuranceHealth insuranceLife insurancePaid time offPaid Maternal LeaveVision insuranceWork Location: In person recblid 6j546eyun4lgc29obufqs3xxr1atv8

Created: 2026-03-04

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