Maintenance Technician - Hillsborough County Area

Job Summary The Maintenance Technician position is responsible for performing high-quality, cost-effective maintenance work within single family rental homes owned by the company, providing excellent customer service to residents, and follow all company operational and safety policies, processes, and procedures. This is an important, resident-facing role at Invitation Homes with daily interaction with the company's customers. This position is assigned a company vehicle and will travel between homes in a geographic region, delivering timely and professional maintenance service to residents. Essential Job Duties and Responsibilities Maintenance Technician duties include: Promptly and professionally complete maintenance service requests across multiple trade categories (e.g., electrical, plumbing, swimming pool, carpentry, sheetrock, exterior structural, HVAC (minor), and appliances) Provide excellent customer service and promote a quality living experience for all residents Complete ProCare visits throughout resident's lease term to perform proactive maintenance and repairs in order to reduce future reactive maintenance service requests Provide continuing education to residents regarding important maintenance topics such as resident maintenance responsibilities, resident bill backs, no-show charges, etc. Complete general property condition assessments ("GPCA") at all property visits and submit alerts to property management for items that require immediate attention Review and use Technician-specific reports/scorecards to identify opportunities for improvement Perform repairs to vacant properties while they are on-the-market or during the turn process Properly utilize and care for company-supplied tools, materials, and vehicles Perform other duties as assigned Education and/or Experience Education: High School diploma or equivalent Experience: Minimum one year of previous experience in property management maintenance, other building maintenance or related experience is required Skills/Specialized Knowledge Skills: Broad knowledge of residential construction and mechanical systems and ability to perform general residential maintenance work Knowledge: Knowledge and experience in making repairs in the following: plumbing, electrical, carpentry, sheetrock, exterior structural, HVAC (minor) and appliances Customer Service: Excellent customer service and interpersonal skills; ability to relate to others and defuse situations involving angry or difficult people Organization: Strong organizational and time-management skills; ability to set, manage and consistently meet goals and deadlines Communication: Ability to read, write and understand English proficiently, multi-lingual a plus Technology: Ability to use mobile devices (i.e. iPad and/or iPhone) and various mobile applications Communication: Professional verbal and written communication skills; ability to effectively communicate with a diverse workforce Math: Ability to perform basic mathematical functions Problem-solving: Ability to make quick and effective decisions and analyze and resolve problems Adaptability: Ability to work in a fast-paced, ever-changing environment; must be adaptable and flexible Confidentiality: Ability to maintain confidentiality Driving: Ability to drive an automobile Licenses or Certifications Required: Current driver's license and automobile insurance required Preferred: OSHA 10, EPA Certification, Type I and II, HVAC Certification, CPO certification (pool) Other Requirements Work Schedule: Ability to be at work on a regular and consistent basis; Overtime may be required for this position. Appearance: Must maintain professional appearance and comply with prescribed uniform and appearance policy Safety: Must comply with all safety regulations, including the use of personal protective equipment (safety googles, gloves, mask, etc.) when directed and/or appropriate Availability: Ability to perform limited work on weekends and traditional holidays as needed Tools: Must provide basic hand and power tools Travel: Extensive travel within assigned portfolio required Physical and Mental Demands Movement: Standing, walking, and/or sitting for extended periods of time Manual Dexterity: Frequent climbing, reaching, and use of fingers Strength: Moderate stooping, kneeling, crawling, pushing, pulling, lifting, talking, and hearing Repetitive Motion: Sustains substantially recurring movement to fingers, hands, wrists, legs, and feet Lifting: Ability to lift and/or move an excess of 50 pounds or more Equipment: Ability to use standard maintenance equipment Operation: Ability to operate assigned equipment and vehicles Communication: Ability to verbally communicate to exchange information Work Environment Location: Indoor and outdoor field environment Conditions: Exposure to atmospheric conditions Travel: Travel from site to site Surfaces: Work and/or walk on various types of surfaces Salary Range The salary range for this position is: $19.11 - $33.13, plus individuals may be eligible for an annual discretionary bonus. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications, location, and applicable employment laws. Compensation and Benefits To attract and retain top talent, we're pleased to offer competitive compensation and benefits, including: Annual bonus program Health, dental, vision, and life insurance Long-term and short-term disability insurance Generous paid time off plans include vacation accrual, sick time, standard holidays and floating holidays 401(k) with company matching contributions Awesome work environment with casual dress Team events and gatherings (Pre- and Post-Covid) Invitation Homes is an equal opportunity employer committed to fostering a diverse, inclusive and innovative environment with the best associates. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or any other factor protected by applicable federal, state or local law. If you have a disability or special need that requires accommodation, please contact us at . To all recruitment agencies: Invitation Homes does not accept agency resumes. Please do not forward resumes to Invitation Homes employees. Invitation Homes is not responsible for any fees related to unsolicited resumes.

Created: 2026-03-04