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Clerk II w/typing

Rochester Housing Authority - Rochester, NY

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Job Description

Clerk II/ Typing This is a clerical position involving the independent performance of higher level clerical tasks. Employees of this class may exercise supervision or guidance over a small number of clerks and may train a small number of clerks in the procedures used for that section. General supervision is received from a higher level employee who is available to handle difficult technical or policy problems. Performs related work as required. Typical work activities include: Preparing, typing and maintaining material such as correspondence or narrative reports using a personal computer; Preparing and maintaining alphabetical, numerical or personnel files; Copying, sorting, distributing and filing materials in a manual filing system; Obtaining and giving out information in documents, records and files; Checking a variety of financial and statistical records and reports for accuracy and completeness; Entering information onto standard forms such as payroll or production records, authorization, certification, etc.; Answering routine questions by phone and in person; Scheduling meetings and assembling material; May supervise or guide subordinates in the performance of their duties; May train subordinates in the procedures and functions of the section. Entry level knowledge, skills and abilities include: Knowledge of office terminology, practices, procedures, routines and equipment; Knowledge of business math and business English; Knowledge of the techniques involved in record keeping and establishing and maintaining a filing system; Knowledge of word processing; Ability to use a personal computer; Ability to conduct searches for information from various sources; Ability to work with forms; Ability to prepare reports from numerical and written data; Ability to understand and carry out complex oral and written instructions; Ability to express oneself clearly; Ability to readily acquire familiarity with departmental organization, functions, laws and policies and regulations; Ability to deal with the public; Ability to solve complex clerical problems. Full performance knowledge, skills, and abilities include all the entry level KSA's plus: Knowledge of department policies and procedures. Minimum qualifications include: High school diploma or equivalent, AND Associates degree in business management, secretarial science, office technology, or closely related field, AND one (1) year of full time clerical experience (or its part-time equivalent) which included entering data into a personal computer. OR Three (3) years of full time clerical experience (or its part-time equivalent) which included entering data into a personal computer.

Created: 2026-03-04

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