Supervisor (XDock)_A2

Supervisor (XDock)_A2 The Operations Supervisor is responsible for supervising, labor management, and planning of inbound, outbound, product slotting and customer communication activities daily, including labor scheduling, space utilization, equipment and manpower. People management responsibilities include hiring and training, planning and assigning daily work, conducting performance appraisals, addressing performance issues and resolving problems. Under the direction of the Operations Manager or Distribution Center Manager, the Supervisor is responsible for supervising the receiving, warehousing and shipping of products in a manner consistent with company service and cost objectives. As part of the DSV team, Associates are expected to meet company objectives in the areas of performance, safety, and quality. Associates are expected to comply with all corporate and site-specific policies. Essential duties and responsibilities include conducting staff meetings to review daily/weekly work activities, planning and assuring continuous improvement; keeping senior management and client representatives informed of critical issues that affect the operations; ensuring the development of systems and procedures for managing operations, equipment, and products in a safe and profitable manner in accordance with company policies, guidelines, and procedures; managing operations to meet prescribed productivity and service goals; implementing and reporting on-going cost savings measures; meeting all client specified KPI's and complying with Quality system requirements; managing the operations to achieve prescribed objectives; applying sound communication and motivational techniques; creating programs to fairly and equitably supervise, counsel, and (where needed) discipline team members; providing direction and support to Human Resources; having overall training and evaluation responsibilities of warehouse staff; planning the daily work schedule; reviewing pending jobs or trends; planning for reorganization of warehouse space; needed changes in levels of supplies, equipment, or staffing needs; training new staff in assigned duties; keeping informed of quantity and quality of jobs being performed throughout the day; assigning supervisory duties to experienced team members; keeping Manager advised of progress or problems requiring attention on a daily basis; holding regular meetings with warehouse staff to assess the group's overall status; discussing ideas for improvement; keeping staff informed of new developments; assisting in the physical operations as needed; delivering results by leveraging the skills of the right people at the right time; maintaining a high degree of motivation in team members to retain focus of providing highest levels of customer satisfaction; providing ongoing growth and development opportunities for team members; providing input and conducting annual performance reviews for team members; supporting adherence to Standard Operating Procedures (SOPs); and supporting and training team members with adherence to SOPs (corporate and client). Skills and abilities include a high school diploma or general education degree (GED), 3 years' experience working in a logistics/distribution/relevant environment, 1 year experience in a supervisory role, and preferred prior MHE certification/knowledge of basic MHE operation. DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources.

Created: 2026-03-04