Gate Inspector

Gate Inspector (Gate Clerk) The Gate Inspector (Gate Clerk) efficiently and accurately coordinates the movement of trucks and containers in and out of the facility while inspecting trailers, chassis, and containers for any type of damage. Duties and Responsibilities: Greets and directs incoming and outgoing trucks, verifying necessary documentation, and ensuring compliance with terminal rules and regulations. Accurately records and updates truck and container information in the terminal's computer system. Issues gate passes, permits, and other required documentation to authorized personnel. Coordinates with security personnel to ensure the safety and security of the terminal premises. Collects and reviews shipping documents, such as bills of lading, delivery orders, and customs paperwork, to ensure accuracy and completeness. Enters data from shipping documents into the terminal's computer system accurately and efficiently. Maintains organized and up-to-date records of truck and container movements, permits, and other relevant documentation. Generates reports on gate activities, truck turn times, and any other requested metrics. Communicates effectively with truck drivers, customers, and other terminal personnel to facilitate smooth and efficient operations. Coordinates with yard personnel to ensure the availability and proper placement of containers for loading and unloading. Collaborates with customer service representatives to address customer inquiries, resolve issues, and provide timely updates. Assists in coordinating with external stakeholders, including rail carriers, trucking companies, and regulatory authorities. Enforces safety protocols and regulations within the gate area, ensuring compliance by all personnel and visitors. Monitors and reports any security concerns, damage, or safety hazards to the appropriate personnel. Stays updated on industry regulations and best practices related to intermodal rail terminal operations. Assists in conducting safety and security training for terminal staff and contractors, as required. Qualifications: Previous experience as a gate clerk or in a similar role within the intermodal rail or logistic industry is preferred Valid driver's license High school diploma or equivalent Excellent communication and interpersonal skills Strong attention to detail and accuracy in data entry and recordkeeping Ability to multitask and prioritize tasks effectively in a fast-paced environment Proficiency in using computer systems and data entry software Basic knowledge of transportation and logistics operations Familiarity with relevant safety and security regulations Ability to work independently as well as in a team environment Competencies: Problem Solving--Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. Customer Service-Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. Oral Communication-Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. Written Communication-Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. Teamwork-Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. Parsec is an equal opportunity employer and does not discriminate against applicants or employees on the basis of race, color, religion, gender including pregnancy, childbirth, or related medical conditions, genetic information, national origin, ancestry, age, physical or mental disability, legally protected medical conditions, family care status, veteran status, sexual orientation, or any other basis protected by local, state or federal laws.

Created: 2026-03-04