Billing Rate Specialist (Hybrid)

Billing Rate Specialist We are seeking a Billing Rate Specialist to join our team. This is an exciting opportunity to work in a dynamic and fast-paced environment and contribute to the growth and success of our Firm. The Billing Rate Specialist supports the coordination of tasks and processes related to client fee agreements, including documenting, tracking, and monitoring in accordance with the firm's policies and procedures. Under the direction of the Client Billing Operations Supervisor, this position assists with the semi-annual rate review process and collaborates with the Pricing, Financial Planning and Analysis, Billing, Ebilling, and Collections teams on various projects as assigned. Key Responsibilities and Essential Job Functions: Assist with identifying non-standard rate agreements and capturing key information to support communications and processes related to rate agreement expiration dates. Help maintain and update client master files to accurately reflect negotiated rate agreements, including commencement and expiration dates and other relevant terms. Support the annual exception rate review process and assist in coordinating rate changes throughout the year under supervision. Update timekeeper rate changes as requested and assist with revaluing unbilled time. Communicate changes to attorneys, legal staff, and internal teams as directed. Participate in discussions regarding rate processes and improvements with Pricing and Financial Planning and Analysis teams as appropriate. Respond to rate-related inquiries from attorneys, legal staff, and business service teams in a professional manner. Generate ad hoc rate-related reports as required. Provide backup support to the Timekeeper Matter Maintenance team and assist with finance-related requests as necessary. Special projects and duties as assigned. Required Skills: Ability to manage multiple tasks with competing deadlines and perform well under pressure. Adaptable and flexible to changing needs and priorities. Strong interpersonal and communication skills with the ability to work collegially with attorneys, clients, and administrative colleagues. Professional demeanor and willingness to learn. Basic technical and analytical skills; motivated to seek answers and solutions. Ability to proactively identify issues and propose solutions with guidance. Strong time management and organizational skills with attention to detail. Critical thinking, problem solving, and decision-making skills. Proficiency in MS Office suite, especially Excel. Familiarity with industry billing and collection software (Aderant experience a plus but not required). Required Qualifications & Education: 2-4 years of experience Bachelor's degree in business, finance, accounting, or a related field preferred; relevant internship, work experience, or coursework in business services, finance, accounting, billing, or a similar field may be considered. Physical Requirements: Ability to sit or stand for extended periods of time. Moderate or advanced keyboard usage. Benefits: Our goal is to promote a work environment in which individuals have access to the resources they need to be their best both professionally and personally, which includes resources that encourage individuals to focus on their health and well-being. Below is a list of just some of the benefits we offer: comprehensive medical (PPO and HDHPs), dental and vision plans including coverage for domestic partners; life and AD&D insurance; short and long term disability insurance; tax-advantaged accounts for health care expenses, including FSAs and HSAs; FSAs for dependent care; health advocacy services; behavioral health and counseling resources for all family members; 401(k); profit sharing; pre-tax transit and parking program; backup dependent care; senior care planning support; resources for individuals with development disabilities and their caregivers; and paid holidays and other paid time off, including paid leave for new parents. Benefits may vary by position and office. Holland & Knight is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth or related conditions, transgender status, and sexual orientation), national origin, age, disability, genetic information, veteran status or any other factor prohibited by law.

Created: 2026-03-04