Collections & Cash Application Associate

Collections & Cash Application Associate The role involves applying and posting daily customer payments accurately and timely, ensuring proper invoice matching and account reconciliation. The position requires researching and resolving unapplied, misapplied, or short-paid cash, including identifying root causes such as deductions, credits, or billing discrepancies. You will conduct targeted outreach via phone and email to customers to clarify remittance details, resolve payment discrepancies, and secure missing backup. Maintaining accurate documentation of cash application activity, adjustments, customer correspondence, and resolution notes within the ERP system is essential. Additionally, you will proactively research closed, inactive, or legacy accounts to clear residual balances and ensure accurate accounts receivable reporting. Responsibilities Apply and post daily customer payments accurately and timely. Research and resolve unapplied, misapplied, or short-paid cash. Conduct targeted outreach to customers via phone and email. Maintain accurate documentation of cash application activity. Proactively research and clear residual balances on closed accounts. Collaborate with billing, collections, service, operations, and accounting teams. Utilize Microsoft Dynamics Business Central and other software tools. Generate and analyze AR aging and unapplied cash reports. Ensure compliance with internal controls and audit requirements. Support continuous improvement initiatives. Essential Skills Proficiency in Microsoft Office, especially Excel. Experience with accounting software and ERP systems. 3+ years of experience in accounts receivable, cash applications, or collections. Experience with backlog clean-up. Strong customer service and communication skills. Additional Skills & Qualifications 2-3+ years of experience in accounts receivable. Experience in construction, service, or repair industries. Hands-on experience applying high volumes of cash. Solid understanding of AR processes and basic accounting principles. Proficiency in Microsoft Dynamics Business Central and QuickBooks. Excellent organizational and time-management skills. Ability to work independently and collaboratively. Work Environment The role is based in an office setting, providing a professional and organized environment to support high-volume and fast-paced tasks. Job Type & Location This is a Contract position based out of Pompano Beach, FL. Pay and Benefits The pay range for this position is $22.00 - $24.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Pompano Beach, FL. Application Deadline This position is anticipated to close on Mar 9, 2026.

Created: 2026-03-04