Insurance Personal Lines Account Manager

Insurance Personal Lines Account Manager Job Category: Professional Requisition Number: PERSO001039 Description Job Summary: To ensure Biltmore Insurance Services deliver comprehensive, cost-effective insurance products that serve our clients insurance needs and build long-term relationships with our insurance carrier partners. Job Duties and Responsibilities: 1. Client Management and Support a. Main point of contact for incoming calls to the office. b. Independently manage new client submissions, applications, renewals, endorsements, and assist with client presentations as well as maintaining accurate client data in Biltmore's agency management system. c. Lead Biltmore's efforts to provide best in class client service, by being the subject matter experts on the insurance coverage Biltmore provides ensuring the ability to answer insured's questions and concerns regarding coverage, claims, and billing. d. Collect insurer quotations, negotiate rates, order loss runs, provide analysis. Responsible for ordering renewals, including binders, invoicing, premium financing as needed. Receive insurance policies and review for accuracy and make corrections as needed. e. Assist clients in reporting claims to carriers. f. Answer any client coverage questions and review insurance provisions within contracts and advise appropriately. 2. Business Development a. Cross-sell existing Biltmore personal lines clients as well as selling to potential new clients. b. Providing support to producers selling new personal lines business. 3. Miscellaneous a. Respond to client's needs by producing binders, certificates of insurance policies, etc. b. Ad hoc tasks assigned by management. What you will receive: Excellent benefits 11 Paid Holidays Bonus opportunity based on location growth. 16 days of PTO Skills Required Interpersonal Skills: Advanced Verbal & Written Skills: Advanced Organizational Skills: Advanced Time Management Skills: Advanced Behaviors Required Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well Team Player: Works well as a member of a group Motivations Preferred Self-Starter: Inspired to perform without outside help Education Required High School or better. Preferred Bachelors or better. Experience Required 5 years: Personal Lines Insurance Experience 5 years: Customer Service Experience Licenses & Certifications Required Property & Casualty

Created: 2026-03-04