Event Manager

Event Manager Department: Event Services Job Reports To: Director, Event Services Status: Exempt Major Responsibilities/Activities: Produce, manage and execute events including, but not limited to, the following: Nashville Predators Hockey Games. Concert and Live Productions. Award Shows & Conferences. Nashville Predators and Bridgestone Arena Ancillary Events, both inside and outside of the facility. Sales, Sponsorship, Community Relations, and Marketing Meetings & Events. Participate and communicate information in event production meetings with department representatives in order to successfully execute fulfillment for all event needs of the client, the venue and the patron. Working knowledge and understanding of Riders and Production Documents for concerts and Live Productions. Evaluate Rigging Overlays for Concerts & Live Productions ensuring Production Staff are in contact with local labor and secure engineering evaluations and bridle plans through outside vendor (if necessary). Develop event documents to effectively communicate with all departments regarding operational needs. Serve as an overall resource to all departments for the assigned event. Determine proper staffing levels according to event requirements and general facility security and safety. Ensure production requirements, event estimates, and final billings are completed timely Maintain post event summaries and correspondence as required for all events. Act as liaison between the client and facility reassuring that all requirements are met and facility rules, regulations and policies are adhered to. Provide quality customer service to facility staff, clients, and the general public. Work alongside the Front of House Coordinator on customer service initiatives and follow up requests for events as necessary. Perform front of house operations as the Front of House Manager for events not in the Guest Services prevue. Manage complaints and related issues with the public and clients involving tickets, seating, concessions, arena presentation and operations. Possess a team player mentality and easily adapt to changes in a multi-client environment. Establish and maintain relationship with arena rental vendors, managing billing and ticket trades. Minimum Requirements: Four (4) year Bachelor's degree in a related field from an accredited college or university. Three (3) to five (5) years of related experience in the meeting planning or event planning industries. Equivalent combination of education and experience may be taken into consideration. Proven ability to develop, organize and communicate event documents for the staging of large-scale public events. Effective communicator and decision-maker in a high-pressure, fast-paced work environment. Ability to organize, plan, and prioritize daily workloads. Proven ability to meet stringent deadlines through multi-tasking, and ability to work effectively in high-pressure situations. Skilled in establishing strong customer relations and meeting or exceeding customer needs and expectations. Computer proficiency in Microsoft Office and basic office equipment. Knowledge of computer aided design programs (CAD) such as AutoCAD, Vectorworks, or TurboCAD preferred. Possess a valid driver's license, possess a suitable driving history and be insurable by Powers Management's insurance carrier. As a condition of employment, qualified applicant will be subject to a background check, including criminal history, driving history, previous employment verification and character references. Essential Physical Functions: Working under extreme deadlines under pressure. Working extended hours, including nights and weekends. Frequent lifting, bending, walking and handling and lifting heavy equipment up to 50 lbs. required. Exposure to bright lights, extreme temperatures and loud noise. Ability to stand in an upright position for continuous period of time. Excellent speaking and listening skills, requiring the perception of speech. Willingness to occasionally work in areas of elevated height. Capable of sitting, standing, and walking for extended work hours. Equipment Used: Ability to use office equipment, barcoding scanner system, industrial equipment, and theatrical equipment. Ability to use or be trained to use the following: Golf carts Propane-powered forklifts Palette Jacks Electric/Gas powered lifts (articulated, boom, and/or scissor type). Note: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instruction or assignments.

Created: 2026-03-04