Patient Services Representative

Now Hiring: Patient Services Representative At ADVENT, we do healthcare differently. We focus on innovative solutions and patient-first care. If you're driven, creative, and ready to make an impact, join us. Location: Dublin, OH (with occasional support at nearby clinics in Easton and Miamisburg) Be the welcoming face that sets the tone for a patient's entire experience at ADVENT. As a Patient Services Representative, you'll play a vital role in ensuring our patients feel supported and cared for from their very first visit through every step of their journey. What You'll Do: Greet patients warmly and check them in using our Electronic Health Record (EHR) system Coordinate and order sleep study devices and upload reports into the system Review upcoming schedules to confirm insurance and patient documentation are complete Schedule appointments and manage patient flow for a smooth clinic experience Answer incoming calls and provide overflow support to the call center as needed Open and close the clinic following established protocols Ensure proper documentation, process payments, and support daily clinic operations Order medical supplies and pharmaceuticals as needed Room patients Safety and sanitation of clinic What You Bring: 1-2 years of experience in a medical or healthcare setting preferred Strong time management skills and the ability to multitask effectively Experience working with performance-based goals or metrics A customer-first mindset and excellent communication skills Tech-savvy with experience in Microsoft Office and Electronic Health Records High attention to detail and accuracy A problem-solver who thrives in a fast-paced environment A positive, team-oriented attitude and strong work ethic Valid driver license Why Choose ADVENT: 16+ days PTO (prorated first year) + paid holidays Health, dental, and vision coverage with employer-paid HRA 401k match & life insurance Regular business hoursno nights or weekends A culture that values solutions and encourages growth Ability to cover at our Easton and Miamisburg clinics as needed. Why you should choose ADVENT: 16-20 days of PTO (prorated your first year based on start date) & holiday pay Medical, Dental, and Vision Plans 401k Contribution & Life Insurance Convenient Monday Friday schedule Culture that embraces excellence and ethics, we are solutions minded, and encourage you to ask questions Schedule: This is a 32-40 hour full time flex position. Monday & Wednesday: 8am-4:30pm Tuesday & Thursday: 8am-5:30pm Friday: 8am-2:30pm

Created: 2026-03-04