Associate Provider File Representative

Job Summary This job is responsible for corporate provider enrollment and provider file maintenance across all markets. This includes enrollment, contracting, and demographic provider information. Incumbent ensures compliance with BCBS and CMS requirements, DOH regulations, internal, private business, and governmental audits. Responsible for reviewing and processing additions, updates, and deletions of provider information in the Provider File database. Ensures executions of data entry and updates are completed in a timely and accurate manner. Essential Responsibilities 1. Maintain accurate data in provider file data systems. Common transactions include: Maintaining and initial setup of assignment accounts (AA) from the AA applications Updating group and provider affiliations from AFBs and written requests 1099 tax ID updates UPIN/PTAN and/or Medicare Welcome Letter information State license update Enumerating providers Name changes, demographic data updates, specialty changes Hospital affiliations, network affiliations, network terminations Facility Agreement data, Institutional non-contracted files 2. File Maintenance Analysis. Applying complex and detailed guidelines in the review process of the submitted requests The documentation application must comply with BCBS, DOH, CMS, MSBCBS, and Highmark requirements. Routinely contact external sources such as the Provider offices, state licensing agencies, and provider reps to collect or clarify information or documentation, which in turn must be reviewed and evaluated against the established guidelines Ensure the file meets all regulations prior to updating the provider file 3. Data Integrity. Contact external sources to collect or clarify information or documentation which in turn must be reviewed and evaluated against the established guidelines and procedures to ensure the file meets all policy and procedures in conjunction with regulations. Maintain and update internally required data elements which include but are not limited to: Assigned Blue Shield provider numbers National Provider Identifier (NPI) CMS required provider identifiers for compliance with corporate and federal contracts. This individual will be also responsible to educate providers for obtaining and updating provider identifiers. 4. Other duties as assigned or requested. Education Required: High School Diploma or GED Experience One year of experience in Provider Data Management, Credentialing, Customer Services, or Claims. Skills Ability to communicate with both providers and customers, Microsoft Office, Typing/Computer Proficiency, Problem Solving Skills Position Type Office-based Teaches / trains others regularly Occasionally Travel regularly from the office to various work sites or from site-to-site Occasionally Works primarily out-of-the office selling products/services (sales employees) Never Physical work site required Yes Lifting: up to 10 pounds Constantly Lifting: 10 to 25 pounds Occasionally Lifting: 25 to 50 pounds Occasionally Pay Range Minimum: $19.27 Pay Range Maximum: $27.42 Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below. For accommodation requests, please contact HR Services Online at

Created: 2026-03-04