Software Engineer

Software Engineer TECHM-JOB-25346 Location: Denver CO Skill: Infra Solution Architecting QUALIFICATIONS AND EDUCATION REQUIREMENTS A certificate or diploma from a technical college is a typical minimum requirement, but associate's and bachelor's degrees both exist in computer related majors as well. Good communication skills are essential for this role. PREFERRED SKILLS ¿ Minimum of 2 5 years Hands on experience in the EUC and specially with L2 services, with very strong windows knowledge and hands on and understanding of the Windows 10 / 7 OS and general Virtual Desktop Knowledge. ¿ Should be Client Certified and have an understanding of ITIL processes including Incident Management, Service Request Fulfillment and working on Incident Management. ¿ Prefer experienced working with ServiceNow and other ITSM tools and should understand the best practice of recording all customer transactions in incident / Request ticket worklogs. ¿ Follow Incident and Service Request process and other work processes as provided by Operations Manager. ¿ Provides support as trained, defined, instructed and managed by Ops Manager. ¿ Coordinate OEMs such as Dell, Client for repairs as trained and defined by TechM. ¿ Responsible for Depot services which includes but not limited to Shipping, Build, receiving of shipment, packing tasks. ¿ Support Asset Management and Imaging team for completing the deliverables. ¿ Utilize remote tools, as provided and trained by customer, when feasible. ¿ Experience with MAC & Windows Server infrastructure & roles (AD, DHCP, DNS, Client, CA, etc.) ¿ Experience troubleshooting remote access tools (VPN) and general connectivity (LAN/WAN) issues ¿ Experience with Video Conferencing Solutions (Skype, WebEx etc.) or like environment ¿ Experience with SharePoint Administration or like environment ¿ Experience with Exchange & 3rd party email protection or like environment ¿ Experience with Office365 Enterprise licensing and subscriptions or like environment ¿ Experience with Hyperconverged Infrastructure (Nutanix, VMware, etc.) or like environment ¿ Experience with Public Cloud Computing & Networking (Azure, AWS, Google, etc.) or like environment ¿ Experience with Virtual Desktop Infrastructure (Citrix, Client Thin Client, etc.) or like environment ¿ Ability to demonstrate strong knowledge and experience supporting Microsoft Windows Server/Desktop & Linux operating systems, etc. ¿ Technical Professional certifications including or from any of the following: ITIL, SANS, MSFT, CISCO, VMware are a plus

Created: 2026-03-04