Colwen Hotels - - Responsibilities: Operate the front desk and assist guests with inquiries during pre-arrival, registration, stay, checkout and post-departure; Complete end of day activities including posting charges to accounts, balancing ledgers, run night audit/daily close, back-up and roll date; Provide exceptional guest service and ensure check-in/check-out is timely; Process guest check-in: confirm reservations, assign guest rooms; Maintain knowledge of hotel policies, local area, and hotel offerings; maintain lobby and shared areas neat and orderly