Patient Access Representative II, PRN, Baptist South

PRN Patient Access Rep II Baptist South is currently hiring for a PRN Patient Access Rep II to join our Registration Team at our Baptist South location here in the Jacksonville, FL area. This Patient Access Rep II will be responsible for registration for patients, collecting co-payments, admitting patients, and updating insurance and demographics. Shift Details: PRN Various Shifts - must have open availability to work weekdays, weeknights, weekends, days, nights, holidays. As a Patient Access Rep II, you will be responsible for: Accurately register all patients and update demographic and insurance information for maintenance of accurate information. Cross-Trained in order to work in multiple patient access areas Maintains service excellence to patients and visitors for face-to-face and telephonic encounters Contributes to PAS Goals as defined annually Collect co-payments, self-pay deposits, and any other form of account payments from patients. Provides face to face customer service while communicating in a manner consistent with the goals and objectives of the PAS department, while Mission and core values are incorporated and practiced. Able to articulate compliance documentation and ensure completion of required patient consent forms Receives and disseminates clinical information as indicated. Maintains patient privacy in accordance with HIPAA guidelines Certification Maintains a professional relationship with all clinical and non-clinical team members Possesses a strong understanding of State and Federal regulations including EMTALA, AHCA, and JCAHO This position requires analytical and critical thinking, excellent customer service and communication skills. This Patient Access Rep II will be located at Baptist South. If you are interested in this opportunity, please apply now! PRN Various shifts High School Diploma/GED Bachelor's Degree 1-2 years Customer Service Experience Required 1-2 years Insurance Experience Required 1-2 years Healthcare Experience Required Certified Healthcare Access Associate (CHAA) Preferred Opened in 2005 in southern Jacksonville, Baptist Medical Center South has doubled in size. This full-service hospital provides a healing environment, from its architecture to amenities, and also is a digital environment using an electronic medical record. Baptist South was designated a Magnet hospital by the American Nurses Credentialing Center for excellence in patient care and is a Joint Commission-certified stroke center and an accredited chest pain center. Baptist Medical Center South has been ranked No. 1 among metro Jacksonville hospitals in the U.S. News and World Report annual Best Hospital rankings. Baptist has also been named one of the 100 Best Places to Work in Healthcare in the U.S. by Modern Healthcare. The hospital is minutes away from sports, shopping, music, cultural and entertainment venues, as well as beautiful beaches.

Created: 2026-03-04