Supervisor - General Liability - Bodily Injury Claims

Liability Claims Manager Responsible for managing, reporting and monitoring liability claims files. Provides coverage/policy interpretation for liability claims, as well as guidance on liability coverage and claims issues. Provides proactive oversight, guidance, and professional development to a team of liability Claims Adjusters. Partners proactively with management to inform, analyze, educate and mitigate potential future liability claims; identifies high frequency and/or severity trends for immediate action; Resolves complex exposure claims, using high service oriented file handling working closely with clients to resolve conflicts, settle disputes, resolve grievances; Presents potentially problematic and high value cases to management for review and settlement boundary approval; Manages and maintains information regarding claims and requests for documents from employees and others, and monitors claims; Maintains claims information for regular quarterly review, and carrier notifications. Files all notices and reports of claims to all carriers; Reviews/acts on reported litigated claims; responds to inquiries; seeks legal opinion and early resolution; and communicates resolution to appropriate parties; Responds to decisions, agreement, and/or court order; creates action plan; determines need for examination; gains client authorization; Proactively addresses cases involving a legal inquiry or dispute and develops a strategy to bring a case to satisfactory resolution; Supervises staff including; motivating/mentoring staff, providing employee training and development, conducting performance reviews and performing disciplinary action as appropriate; Complies with agency management system data standards and data integrity (enters and maintains complete and accurate information); Other duties as assigned. Education / Experience Bachelor's Degree or equivalent combination of education and experience Eight (8) or more years related work experience Valid Insurance License Skills Excellent verbal and written communication skills Good leadership, problem solving, and time management skills Good planning, organizational, and prioritization skills Ability and motivation to work independently Ability to interface with executive internally and externally Proficient in Microsoft Office products Frequent travel required (35%+)

Created: 2026-03-04