Client Care Specialist, Veterinary Medicine

Part Time Client Service Coordinator Veterinary Vision (Ophthalmology Specialty) Compensation: $22$26/hr Veterinary Vision, a leading veterinary ophthalmology practice, is seeking a Part Time Client Service Coordinator to provide exceptional administrative support for our patients and their owners. If you deliver outstanding customer service and enjoy working in a fast-paced, specialty medical environment, we want to meet you! Why You'll Love This Role Make a meaningful impact supporting pets with eye conditions Work closely with a compassionate, highly skilled veterinary team Join a specialty practice where organization and communication truly matter Opportunity to grow in a unique and rewarding area of veterinary medicine Primary Responsibilities Phone & Communication Support Answer and triage incoming calls with professionalism and accuracy Provide clients with information on ophthalmology services, scheduling, and follow-up care Manage emails and relay messages between clients and medical staff Administrative & Client Service Schedule appointments and procedures; support daily calendar management Greet clients, complete check-in/out, and process payments Maintain accurate, confidential patient and client records Assist with billing, invoicing, and general administrative tasks Keep the reception area clean, organized, and welcoming Support emergency or urgent situations calmly and efficiently Exceptional customer service and communication skills Warm, empathetic demeanor with a genuine love for animals Strong organizational abilities; comfortable with multitasking Professional appearance, tone, and reliability Positive attitude and ability to stay calm under pressure Basic computer skills and willingness to learn veterinary software Required Qualifications High school diploma or equivalent 1+ year customer service experience (veterinary or medical preferred) 1+ year hospitality, front desk, or call center experience Strong computer and data-entry skills; MS Office proficiency Ability to type 45+ wpm and use 10-key Schedule Part-Time Weekends and some holidays required Ready to join a compassionate team that helps pets see, and live, better? Apply today to Veterinary Vision!

Created: 2026-03-04