Customer Service Field Technician

Customer Service Field TechnicianISSUE DATE: 9-8-2025CLOSING DATE: OUFLOCATION: Deltona WaterRegular Full-Time Non ExemptAnticipated Hiring Range: $20.30 - $26.60 - $32.90 For assistance with application issues, reach out to Workbright's customer service at (844) 458-0173. DEFINITION: The purpose of this job/class within the organization is to conduct technical maintenance repair or construction of city water and wastewater pipelines. This job/class works under close supervision according to set procedures. ESSENTIAL FUNCTIONS (Not all-inclusive): Conducts construction, repair and maintenance of water or wastewater pipelines including locating mains. Operates various hand and power tools and equipment to service or maintain city facilities, and grounds. Reads meters; assists in resolving customer problems and complaints and in the collection of past due accounts; may install and change out meters and turn on and off service to customers. Conducts lawn and grounds maintenance tasks; cleans and maintains buildings and related equipment such as changing air filters and caring for ornamental plants, trees and landscaping. Additional Duties: Performs related work as assigned. MINIMUM QUALIFICATIONS:EDUCATION: Requires High School graduation or GED equivalent supplemented by specialized courses/training equivalent to completion of one year of college in public works, utility operations or closely related field. CERTIFICATION/LICENSE: Requires a driver's license valid in the State of Florida. Must possess and maintain the following: Department of Environmental Protection (DEP) Distribution Level III License, Waste Water Collection C license, and Backflow Repair & Tester Certification. Position is subject to being "on call" and working after normal City work hours as well as on weekends and holidays. WORK EXPERIENCE: Requires two years' experience in utility field operations or closely related experience. Use the resume tab to upload any and all required licenses, certificates, and degrees before the job posting closes. BENEFITS: Why Join Us? At the City of Deltona, we value our employees and their contributions. We offer more than just a job, we provide a workplace where your efforts are recognized and rewarded. Our team members enjoy 12 paid holidays, a 36-hour work week for better work-life balance, tuition reimbursement to support your professional growth, and volunteer time off to give back to the community. You'll also have access to employee discount programs, ongoing recognition initiatives, and the security of the Florida Retirement System (FRS). Join us and experience a career where you're supported, appreciated, and empowered to succeed. Veteran Preference in appointment will be given to those eligible. To be eligible for Veteran Preference, you must furnish a Department of Defense document, commonly known as form DD-214 (Member 4 Copy recommended) or military discharge papers or equivalent certification from the DVA, listing military status, dates of service and discharge type BEFORE CLOSING DATE OF THE JOB POSTING. Please redact the social security number and date of birth information from all documents submitted. In addition, the disabled veteran shall also furnish a document from the Department of Defense, the DVA, or the Department certifying that the veteran has a service-connected disability. If you require accommodation because of a disability to participate in the application/selection process, you must notify the Human Resources Department at 386-878-8750 at least 48 hours (excluding weekends and holidays) before the meeting or activity. We are proud to be a Drug-free, Smoke-free, and Equal Opportunity Employer!

Created: 2026-03-04