Senior AWS Engineer

Senior AWS Engineer Location: Hartford, CT OR Minneapolis, MN (Day1 Onsite) (Local Candidates only) Job Type: Contract Primary Responsibilities: Design, develop, and maintain contact center solutions using Amazon Connect, AWS Lambda, EventBridge, Notification Services, CloudWatch, Cloud Logging, and CloudFormation Build and optimize call flows, routing logic, and IVR systems, including IVR-to-bot migration strategies Implement prompt engineering techniques for conversational AI and integrate NLP/ML frameworks into telephony workflows Develop and maintain applications using JavaScript, ReactJS, and Node.js Ensure seamless API integration with RESTful services and middleware components Configure and manage VoIP, SIP, SIP Clusters, and Session Border Controllers (SBCs) Utilize GitHub and GitHub Actions for version control and CI/CD automation Collaborate with cross-functional teams to ensure high-quality deliverables and adherence to security and compliance standards Monitor system performance and troubleshoot issues using CloudWatch, Cloud Logging, and related tools Required Qualifications: Bachelor's degree or equivalent in an IT-related field Minimum 5 years of software engineer experience Hands-on experience with Amazon Connect and AWS services (Lambda, EventBridge, Notification Services, CloudWatch, Cloud Logging, CloudFormation) Proficiency in JavaScript, ReactJS, and Node.js Strong understanding of VoIP, SIP, SIP Clusters, and SBCs Experience designing and building call flows and routing in contact center systems Expertise in prompt engineering, NLP, and ML frameworks Strong API integration skills (RESTful services, middleware) Excellent teamwork and communication skills Nice to Have: Experience with Java Familiarity with IVR systems and IVR-to-bot migration Test automation experience Knowledge of GCP, Azure, and Splunk Experience with Salesforce or Pega Working knowledge of MongoDB Atlas

Created: 2026-03-04