Sr. Customer Insights Analyst (Bentonville, AR)

At Niagara, we’re looking for Team Members who want to be part of achieving our mission to provide our customers the highest quality most affordable bottled water.Consider applying here, if you want to: Work in an entrepreneurial and dynamic environment with a chance to make an impact. Develop lasting relationships with great people. Have the opportunity to build a satisfying career. We offer competitive compensation and benefits packages for our Team Members.Sr. Customer Insights Analyst (Bentonville, AR)The Sr. Customer Insights Analyst is responsible for Identifying and articulating fact-based business opportunities internally and externally, analyzing marketing metrics to identify cause-effect relationships between promotional actions and financial outcomes to increase profitability, and traveling to corporate headquarters and meetings as needed.Essential Functions Support sales team with key marketing insights, sales trends and category data from Scintilla Identify and articulate fact- based business opportunities internally and externally Deliver well thought out and constructed business and shopper solutions in various beverage categories Lead discovery and dissemination of new shopper insights Build category management capabilities and expertise around merchandising, assortment, pricing and shelving Generate and analyze weekly, monthly and annual Walmart POS reporting to the Walmart team and the broader company Works with Nielsen Analyst for syndicated data pulls and utilizes other research tools as needed to help complete the selling story and business objectives for the Niagara sales team with a focus on Niagara brand and private brand opportunities Create POS and syndicated ad hoc reporting as needed Provide post-promotional analysis for Niagara and competitive promotional programs conducted at Walmart Analyze marketing metrics to identify cause-effect relationships between promotional actions and financial outcomes to increase profitability Manage market segmentation, targeting, and positioning exercises as needed Creates presentation friendly materials ranging from Scintilla reports to Excel worksheets and PowerPoint Makes strategic brand, pricing, assortment and merchandising recommendations to Regional Sales Managers, Sales Directors, VP’s and EVP of Sales & Marketing Ability to share customer insights with sales team and teach them how to share with the retailer Assist in building semiannual Business Reviews with Walmart across the different beverage categories Be the Customer Insights expert sharing knowledge with team and facilitating learning sessions to broaden the customer insights knowledge across the business Serve as the primary contact to the customer for all shopper marketing related activities such as: research, insights, and development and execution of shopper marketing plans. Develop customer-specific insights-based shopper solutions Work cross functional with partners in Sales, Marketing, Finance and Legal to implement customer specific plans Has a deep understanding of how shoppers behave in different channels, formats, and customers Active shopper insights to grow Niagara sales Develop strong relationships with customer(s) in order to understand the retailer’s core strategies and then build marketing plans that work to deliver both on customer and brand objectives Deliver Shopper programs that drive category growth by understand brand positions, category drivers and shopper insights Build marketing plans based on consumer/shopper insights and category insights Bring external thought to the team about best practices in shopper marketing Attend industry conferences Support development of plans to win in digital with the retailers through ecommerce, media and personalization Manage and optimize digital and in-store offers and campaigns and execute digital test and learns Qualifications Minimum Qualifications: 4 Years – Experience in Field or similar manufacturing environment 4 Years – Experience in Position 0 Years – Experience managing people/projects experience may include a combination of work experience and education Preferred Qualifications: 6 Years– Experience in Field or similar manufacturing environment 6 Years – Experience working in Position 2 Years – Experience managing people/projects experience may include a combination of work experience and educationCompetenciesThis position embodies the values of Niagara’s LIFE competency model, focusing on the following key drivers of success: Lead Like an Owner Makes safety the number one priority Keeps alert for safety issues and escalates immediately Effectively prioritizes tasks based on department goals Shows respect to others and confronts interpersonal issues directly Prioritizes resolution of customer issues effectively Responds promptly and honors commitments to internal and external customers InnovACT Makes recommendations to continuously improve policies, methods, procedures, and/or products Demonstrates adaptability by reacting appropriately to unexpected changes in situations or circumstances Increases performance through greater efficiency Find a Way Seeks to develop technical knowledge through learning from other experts Understands interdepartmental impact of individual decisions and actions Seeks solutions rather than placing blame Empowered to be Great Consistently looks for ways to improve one’s self through growth and development opportunities Communicates clearly and promptly up, down, and across Communicates effectively to manage expectations Minimum of 5 years in category management and analytics Exceptional knowledge of analytics, sales and business processes Strong business writing, project management and reporting skills Ability to develop strong relationships and work with senior level management Exceptional written and verbal communication skills Solid business acumen, management, analytical and problem-solving skills Strong computer skills, including business intelligence and reporting software Effective time management, organizational and leadership skills Working knowledge of syndicated research tools including Nielsen and IRI Ability to handle multiple projects in a fast-paced work environment Exceptional attention to detail Strong organization and time management skills Must be able to conceptualize and execute in compliance with project direction Highly collaborative team player, able to work proactively with multiple stakeholders Strong written and verbal communication skills Passion for beverage industry and knowledgeable on industry trends Passion for fast paced, high growth environment Advanced Scintilla, Excel and PowerPoint skills Education Minimum Required: Bachelor’s Degree in business, marketing or related field Preferred (Optimal Candidate): MBA Education Minimum Required: Bachelor's Degree in Business, Marketing, or related field Preferred: MBA in Business, Marketing, or related field Certification/License: Required: N/A Preferred: N/A Foreign Language Required: None Required Preferred: None Required Typical Compensation RangePay Rate Type: Salary$87,360.12 - $126,672.19 / YearlyBenefitsOur Total Rewards package is thoughtfully designed to support both you and your family:Regular full-time team members are offered a comprehensive benefits package, while part-time, intern, and seasonal team members are offered a limited benefits package. Paid Time Off for holidays, sick time, and vacation time Paid parental and caregiver leaves Medical, including virtual care options Dental Vision 401(k) with company match Health Savings Account with company match Flexible Spending Accounts Expanded mental wellbeing benefits including free counseling sessions for all team members and household family members Family Building Benefits including enhanced fertility benefits for IVF and fertility preservation plus adoption, surrogacy, and Doula reimbursements Income protection including Life and AD&D, short and long-term disability, critical illness and an accident plan Special discount programs including pet plans, pre-paid legal services, identity theft, car rental, airport parking, etc. Tuition reimbursement, college savings plan and scholarship opportunities And more! Los Angeles County applicants onlyQualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and any other applicable local and state laws. Any employment agency, person or entity that submits a résumé into this career site or to a hiring manager does so with the understanding that the applicant's résumé will become the property of Niagara Bottling, LLC. Niagara Bottling, LLC will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.Employment agencies that have fee agreements with Niagara Bottling, LLC and have been engaged on a search shall submit résumé to the designated Niagara Bottling, LLC recruiter or, upon authorization, submit résumé into this career site to be eligible for placement fees.Niagara Bottling, LLC has been family owned and operated since 1963. Niagara is a leading bottled water manufacturer in the U.S., supplying major retailers across the nation. With incredible growth over the past several years, the career possibilities at Niagara are endless!Niagara’s culture is fast-paced, innovative and intensely collaborative. Our Team Members are passionate, driven and always find a way to get the job done. We work hard and play hard while staying true to our family atmosphere.From competitive benefits and retirement options to educational reimbursements, ongoing training courses and exciting career advancement opportunities, at Niagara we truly take care of our Team Members.We hope that you consider joining our Niagara family!Niagara Bottling LLC is an Equal Opportunity Employer that does not discriminate on the basis of race, color, religion, sex, age, sexual orientation, gender identity and/or expression, national origin, veteran status or disability in relation to our recruiting, hiring, and promoting practices.

Created: 2026-03-04